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Backup Exec (2012) some services won't start anymore

Posted on 2014-10-20
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Last Modified: 2014-11-06
Hi,

From approximately 3 weeks, some of services for Backup Exec (2012)  won't start at all.

I have tried changing them from manual to automatic, disabled to manual, reenter the administrator domain credentials and restart the server without any joy.

Please see screenshots attached below.

Any suggestions would be appreciated.

Thanks.

BE services
Windows services
BE Control Panel
Backup Exec
0
Comment
Question by:Rodrigo Carrilho
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3 Comments
 
LVL 34

Expert Comment

by:it_saige
ID: 40392701
What do your event logs show?

-saige-
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Author Comment

by:Rodrigo Carrilho
ID: 40404951
Please see screenshots attached. It looks like I have a hardware problem instead?

What is the best approach?


Event Viewer
Event Viewer
Event Viewer
Dell RAID
Dell RAID
Dell RAID
0
 
LVL 34

Accepted Solution

by:
it_saige earned 500 total points
ID: 40405016
I would agree.  Either a failed or failing disk in your array.  Replace the disk.  Most likely dependency files for your Backup Exec services are in these bad blocks, which means you may need to do a repair install of Symantec Backup Exec.

-saige-
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