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cnc machine does not convert filenames to 8.3

Posted on 2014-10-21
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Last Modified: 2014-11-12
I have a CNC machine that is attached to a Windows network and has a drive mapped for the interface to obtain instructions for its operation. I recently changed the server to Windows 2012 R2. Remapped the machine and the machine is attached to the new server. However, the machine has an interface that goes back to Windows NT 4.0. On the old server which was Windows 2003, the filenames would convert to 8.3 naming convention and load the file, read the instructions, etc. On the new server, Windows 2012 R2, the filenames do not convert. I have enabled the 8.3 names and rebooted the server. I did a fresh mapping of the folder and it is not creating the 8.3 names. I have contacted the software vendor and they told me it was a Windows issue and I can get no further support from them. Is there a way to get a Windows NT 4.0 interface to read or convert filenames to 8.3?
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Question by:geriatricgeek
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Expert Comment

by:Adam Leinss
ID: 40394832
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Author Comment

by:geriatricgeek
ID: 40395171
yes it was installed.
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Expert Comment

by:Adam Leinss
ID: 40395267
If you type "dir /x" from the PC from the command console, do you see the shortnames conversion there?
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by:geriatricgeek
ID: 40399622
nope. don't see the shortnames in the dir
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Expert Comment

by:Adam Leinss
ID: 40399768
If you run fsutil 8dot3name query, what is the output?
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by:geriatricgeek
ID: 40406291
the registry state is 0 (enable 8dot3 name creation on all volumes
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Expert Comment

by:Adam Leinss
ID: 40406780
I would try disabling SMBv2 and SMBv3 at the server level and see if the problem continues: http://support.microsoft.com/kb/2696547

If that works, that is only a temporary fix however as you do not want to leave those disabled.
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by:geriatricgeek
ID: 40408523
the problem continues. I got errors when disabling the SMB.
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Adam Leinss earned 500 total points
ID: 40408547
I'm out of ideas, maybe another expert can chime in on this one?
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by:geriatricgeek
ID: 40438726
It looks like there are no other experts on this subject.
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