Cannot print JPEG images
I have a samsung ML2525w printer in network, it won't print JPEG files. works perfectly fine with word, excel etc just JPEG. I have installed latest drivers following instruction from Samsung and they have told me it is a windows issue. I can print JPEG images from other computers in network to this printer but this particular laptop won't print.
So actual issue is that this one laptop will not print JPGs to this printer?
What OS
How are you tying to print the files?
Windows Explorer right click > Print
In a Word doc
From mspaint
Picture Viewer
ect...
What OS
How are you tying to print the files?
Windows Explorer right click > Print
In a Word doc
From mspaint
Picture Viewer
ect...
did it print jpg's ok before?
thena system restore can help you out
thena system restore can help you out
ASKER
Hi Mike
yes problem is printing JPEG from this particular Laptop
Windows 7 pro 64bit sp1
The files i am trying to print are in my pictures, i open them in windows photo viewer and try to print with no luck.
Hi Nobus
I am not sure if the customer were able to print from JPEG before as they never noticed it before.
thanks
yes problem is printing JPEG from this particular Laptop
Windows 7 pro 64bit sp1
The files i am trying to print are in my pictures, i open them in windows photo viewer and try to print with no luck.
Hi Nobus
I am not sure if the customer were able to print from JPEG before as they never noticed it before.
thanks
try starting a system restore - different dates, and check what programs it affects
ASKER CERTIFIED SOLUTION
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also -check in event viewer for errors!
ASKER