Help with bandwidth throttling on business broadband

Hi experts, we supply some adsl/ fibre buisness lines going ino various businesses. The problem is that some of the customers need to use video streaming and applications like skype. They are getting laggy results when streaming, the supplier throttles the bandwidth for non critical applications. For example, they deems emails with priority no 1 over something like streaming (lower priority).
The circuits mostly fibre and we have BT openreach and netgear routers. Is there any clever ways to get around this?
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unrealone1Asked:
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Jeff LewandowskiCommented:
QoS (Quality of Service) is what will help fix this issue.

Which models of Netgear and BT openreach routers are in place?
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RafaelCommented:
You could create a vlan specific to the type of traffic and then place QOS on that VLAN.
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unrealone1Author Commented:
good info
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unrealone1Author Commented:
We actually contacted the isp , they were able to make changes at their end
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