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Security tab missing only on one folder in Windows 2008 R2

Posted on 2014-10-21
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Last Modified: 2014-11-24
When I login to our Windows 2008 R2 file server, open My Computer, right click on a folder then left click on properties, the security tab is missing only on one folder in a listing of about 300 folders. I tried running

subinacl /subdirectories=directoriesonly F:\foldername /setowner=servername\administrator

But still does not give me the security tab.
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Question by:ei00004
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15 Comments
 
LVL 2

Expert Comment

by:eexchangetech
ID: 40395443
1. If the problem is just with one folder, try to rename the folder.

2. Start CMD (Run as administrator) and type  Regsvr32 rshx32.dll

Below are few links that could be of further assistance.
 http://support.microsoft.com/kb/2720345

https://social.technet.microsoft.com/Forums/windowsserver/en-US/ac9a14ed-a36e-4f25-91fe-f459aa902a5d/security-tab-missing-on-one-folder-in-windows-server-2003?forum=winserversecurity
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LVL 56

Expert Comment

by:McKnife
ID: 40395721
You should share the Output of subinacl.
Also let icacls "judge" that Folder.
icacls pathtofolder
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Author Comment

by:ei00004
ID: 40395769
Subinacl command:
F:\subinacl /subdirectories=directoriesonly "f:\Folder 1\folder 2" /setowner=Servername\Administrator

Output:
F:\Folder 1\folder 2 : Servername\administrator is the new owner
F:\Folder 1\folder 2 : 1 change(s)
F:\Folder 1\folder 2\Subfolder3 : Servername\administrator is the new owner
F:\Folder 1\folder 2\Subfolder4 : 1 change(s)

Elapsed Time: 00 00:04:10
Done:        2, Modified        2, Failed        0, Syntax errors        0
Last Done: F:\Folder 1\folder 2\Subfolder4
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LVL 56

Expert Comment

by:McKnife
ID: 40396272
The output of icacls is missing.
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Author Comment

by:ei00004
ID: 40396878
Icacls Command:
C:\Users\Administrator>icacls "F:\Folder 1\folder 2 "

Icacls Output: (shorten output coz several subfolders where displayed)
f:\shared\aca records domain\F:\Folder 1\subfolder 1 :(CI)(RX)
                      domain\F:\Folder 1\subfolder 2 :(OI)(CI)(R)
                      domain\F:\Folder 1\subfolder 3 :(OI)(CI)(F)
                      BUILTIN\Administrators:(OI)(CI)(F)
                      No mapping between account names and security IDs was done.(I)(OI)(CI)(RX)
                      domain\Domain Admins:(I)(OI)(CI)(F)
                      No mapping between account names and security IDs was done.(I)(OI)(CI)(RX)
                      BUILTIN\Administrators:(I)(OI)(CI)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Users\Administrator>
0
 

Author Comment

by:ei00004
ID: 40396947
The security tab is only missing on the top level folder, all subfolders and files have the security tab.

I tried renaming the folder, running Regsvr32 rshx32.dll as local admin and subinacl, none of these work. KB2720345 specifies applying a hotfix if the issue is with properties for a file, not a folder and if the issue only occurs if you access the subfolder through the mapped drive. This issue happens not only when accessing the folder via a mapped drive but also if you logon to the server itself.

Article 2 "Security Tab missing on one folder in windows server 2003" No Corel draw and no software that I know of has been added. Has Trend Micro AV, but this has been installed and running for years, (this problem just recently happened). I have not tried rebooting the server or running Chkdsk yet coz it is constantly in use. Unless you guys have a different idea for me to try then the only thing I can think to do is run Chkdsk and reboot when time allows.
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LVL 56

Expert Comment

by:McKnife
ID: 40396999
The icacls output says administrators have full access... so try the following: rightclick c:\windows\notepad.exe and select "run as administrator" -> notepad opens. Now press STRG+o ->the file-open-dialogue shows. Now inside that dialogue navigate to f:\folder1 and rightclick folder 2 and select properties. Does the security tab show now?
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Author Comment

by:ei00004
ID: 40402252
When inside the file-open dialogue, strangely "f:\folder1" is not even visible to select. But "f:\folder1" is visible if selecting it via My Computer. I'm sure this is directly connected to this problem.
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LVL 56

Expert Comment

by:McKnife
ID: 40402259
Strange. File system corruption? Do a checkdisk on that drive f:
chkdsk /r f:
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Accepted Solution

by:
ei00004 earned 0 total points
ID: 40453461
I ran "Chkdsk F: /F" on the volume and it still did not fix the security tab problem. I finally just gave up and renamed the bad folder, created another folder under a different name, copied all the subfolders from the bad folder over to the new folder and renamed the new folder back to it's original name. The security tab is back and I can reset all the permissions again.
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LVL 56

Expert Comment

by:McKnife
ID: 40454509
Why didn't you run chkdsk with the "r" parameter?
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Author Comment

by:ei00004
ID: 40455044
My downtime window was only about 30 minutes and /R makes chkdsk take much longer time to run since it tries to locates bad sectors on the volume. The volume is over 2TB and just running Chkdsk /F took 1.5 hours, so I was late bring the system back online. Also I would think a missing security tab would be more likely be caused by some corruption in the file system or index entries, not bad sectors.
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LVL 56

Expert Comment

by:McKnife
ID: 40455333
If the ACLs lie on bad sectors, then you have it.
Thanks, I was just curious if you tried that, too.
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LVL 17

Expert Comment

by:Kyle Santos
ID: 40455721
This is a test for ei00004 to see if they are receiving our notifications.

-Kyle
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Author Closing Comment

by:ei00004
ID: 40461738
This was not the fix I was looking  but it does resolve the problem.
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