Link to home
Start Free TrialLog in
Avatar of Apolo Victores
Apolo VictoresFlag for Mexico

asked on

IBM Notes error by trying to share a document

I am working on any office document (2013) and when I try to send it through the mail (IBM Lotus Notes Social Edition), I receive the following two messages (attached in 2 JPGs) , I have checked the default programs and seems to be OK. I do know that it is a notes related error, because If I try to send a PDF,, I get the same error messages. Should I  reinstall the IBM Lotus Notes software?
C--Users-mx071654-Pictures-IBM-notes-mes
C--Users-mx071654-Pictures-IBM-notes-mes
Avatar of Sjef Bosman
Sjef Bosman
Flag of France image

Somehow, MAPI isn't set up correctly. Afaik, Office should be installed before Notes. Did you do that? And your default mail client is set to Notes? See the Internet Preferences on your Configuration Panel. I assume that you are the currently active Notes user and that you logged in successfully.

See also:
http://www-01.ibm.com/support/docview.wss?uid=swg1LO40570
ASKER CERTIFIED SOLUTION
Avatar of Apolo Victores
Apolo Victores
Flag of Mexico image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Apolo Victores

ASKER

I've requested that this question be deleted for the following reason:

I solved this issue by re installing the Lotus notes SW,, I wouldn't  like to do this.
Why delete? And the suggestions I gave didn't help you in any way?
I checked about your recommendations but unfortunately it didn't work, so I had to reinstall all the image . Sorry
One of my recommendations was:
> Office should be installed before Notes.
So reinstalling Notes would seem to be a logical thing to do...
Yes, I understand,, and basically  it was done like you said,, but suddenly I started to have these messages error , so I needed a faster solution , I didn't realize that I was going to need to reinstall everything again.
AS I comment, I needed a faster solution,, although this one worked,, I would think avoid reinstalling  the software