IBM Notes error by trying to share a document

Posted on 2014-10-21
Last Modified: 2015-05-13
I am working on any office document (2013) and when I try to send it through the mail (IBM Lotus Notes Social Edition), I receive the following two messages (attached in 2 JPGs) , I have checked the default programs and seems to be OK. I do know that it is a notes related error, because If I try to send a PDF,, I get the same error messages. Should I  reinstall the IBM Lotus Notes software?
Question by:Apolo Victores
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
LVL 46

Expert Comment

by:Sjef Bosman
ID: 40396326
Somehow, MAPI isn't set up correctly. Afaik, Office should be installed before Notes. Did you do that? And your default mail client is set to Notes? See the Internet Preferences on your Configuration Panel. I assume that you are the currently active Notes user and that you logged in successfully.

See also:

Accepted Solution

Apolo Victores earned 0 total points
ID: 40396825
Thank you Sir!,, Yes ,, I am a Notes user and can enter to my mail client without of problems. I have also defined my Notes mail client as the default.  Finally let me tell you that my home bookmark is Ok,, because every time I open the lotus notes mail client, it always open on my mail view.

So I think I must reinstall the Notes client , correct? .

Author Comment

by:Apolo Victores
ID: 40762502
I've requested that this question be deleted for the following reason:

I solved this issue by re installing the Lotus notes SW,, I wouldn't  like to do this.
Office 365 Advanced Training for Admins

Special Offer:  Buy 1 course, get 2nd free!  Buy the 'Managing Office 365 Identities & Requirements' course w/ Accelerated TestPrep, and automatically receive the 'Enabling Office 365 Services' course FREE!

LVL 46

Expert Comment

by:Sjef Bosman
ID: 40762503
Why delete? And the suggestions I gave didn't help you in any way?

Author Comment

by:Apolo Victores
ID: 40766875
I checked about your recommendations but unfortunately it didn't work, so I had to reinstall all the image . Sorry
LVL 46

Expert Comment

by:Sjef Bosman
ID: 40766894
One of my recommendations was:
> Office should be installed before Notes.
So reinstalling Notes would seem to be a logical thing to do...

Author Comment

by:Apolo Victores
ID: 40766907
Yes, I understand,, and basically  it was done like you said,, but suddenly I started to have these messages error , so I needed a faster solution , I didn't realize that I was going to need to reinstall everything again.

Author Closing Comment

by:Apolo Victores
ID: 40774346
AS I comment, I needed a faster solution,, although this one worked,, I would think avoid reinstalling  the software

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Symantec Mail Security exchange server won't stop groupon 4 66
Sending mail to invalid recipient address 7 90
Ethical Phishing 4 102
Guide on using PGP email encryption 4 82
This is my first article on Expert Exchange on the Manual Method of Exporting Office 365 Mailboxes to PST format by using the eDiscovery mechanism of Office. Hope you will enjoy the article.
Article by: Dermot
The life of crime is over for 22 year-old Christian Ian Salvador, a student from Isabela State University in the Philippines.
Sending a Secure fax is easy with eFax Corporate ( First, just open a new email message. In the To field, type your recipient's fax number You can even send a secure international fax — just include t…
Internet Business Fax to Email Made Easy - With eFax Corporate (, you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

737 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question