PurpleJelly
asked on
Microsoft Project 2010 issue
Hi, I am having a really strange issue, basically, since Thursday 2 users are struggling to open a project document correctly but one user is able to open the document correctly and use it fine. They are all running the same versions of office and patched equally. I have tried uninstalling, ccleaning and reinstalling project on one of the faulty machines but still having no luck at all. It is a really difficult situation to explain but basically the drop-down options aren't working for one column. Now it wouldn't be a problem to recreate the options, we tried this but after closing and opening the document a couple more times the problem returned on 2 of the 3 machines that use the file. I have tried restoring a couple of versions of the document, one from Thursday when it was working and also I tried as a test restoring the oldest version of the document in shadow copy but they both had the same problem. If anyone could help it would be most appreciated. I have also attached 2 screenshots to try and explain the situation a bit better.
Best regards,
Dan
not-working.PNG
working.PNG
Best regards,
Dan
not-working.PNG
working.PNG
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The one that isn't working is a custom field.
Right-click on the field name that is not working and choose Custom Fields.
There should be a lookup to provide the answers you are trying to select.
Either the lookup is not working or the values have been deleted.