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Great Plans Integration Manager 9.0-Move To New Computer
I am trying to move Great Plains Integration Manager 9.0 from one machine to another. The original machine is running Windows 7 (32-bit) and the new machine is running Windows 7 (64-bit). I have installed Integration Manager to the new machine but I am unsure as to how to move the existing integrations to the new machine. Can anyone point me in the right direction? Please let me know if any more info is needed and thank you.
ASKER
Thanks, Steve:
I will give that a try. There a three custom integrations; will those move over as well?
Clay
I will give that a try. There a three custom integrations; will those move over as well?
Clay
ASKER
Hi, Steve:
I copied the IM database from the old machine to the new machine (I renamed the IM database on the new machine to IM_OLD first), and then pointed the path to the copied file on the new machine, but I did not see the custom integrations that are present on the old machine. The only difference between the machines is that the old one is 32-bit and the new one is 64-bit and I am unsure if that would cause a problem. Thanks again.
Clay
I copied the IM database from the old machine to the new machine (I renamed the IM database on the new machine to IM_OLD first), and then pointed the path to the copied file on the new machine, but I did not see the custom integrations that are present on the old machine. The only difference between the machines is that the old one is 32-bit and the new one is 64-bit and I am unsure if that would cause a problem. Thanks again.
Clay
Hi Clay,
If you located the IM.mdb that was referenced on the old machine, moved it to the new machine, and then verified that the new machine is pointing to the proper file, that should work, so I'm not sure why they aren't showing up.
After setting the database path on the new machine, did you close and re-launch IM? IM must be restarted to read a new database file.
The 32 vs. 64 windows version shouldn't be an issue. If you still can't get it to work, let me know and I'll do some tests with an old 32 bit machine and copy the IM file to a 64 bit machine.
Thanks,
Steve Endow
Microsoft MVP - Dynamics GP
Dynamics GP Certified IT Professional
If you located the IM.mdb that was referenced on the old machine, moved it to the new machine, and then verified that the new machine is pointing to the proper file, that should work, so I'm not sure why they aren't showing up.
After setting the database path on the new machine, did you close and re-launch IM? IM must be restarted to read a new database file.
The 32 vs. 64 windows version shouldn't be an issue. If you still can't get it to work, let me know and I'll do some tests with an old 32 bit machine and copy the IM file to a 64 bit machine.
Thanks,
Steve Endow
Microsoft MVP - Dynamics GP
Dynamics GP Certified IT Professional
ASKER
Hi, Steve:
I did restart IM on the new machine, but no luck. Thanks!
Clay
I did restart IM on the new machine, but no luck. Thanks!
Clay
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ASKER
Thanks, Steve. Will try it on Monday. Have a nice weekend.
Clay
Clay
ASKER
Hi, Steve:
There does not seem to be a permission issue. Ran as admin and still could not see the custom integrations. The only other clue that I can see is that on the old machine the program is located at:
C:\Program Files\Microsoft Dynamics\Integration Manager 8.0
The program on the new machine is at:
C:\Program Files (x86)\Microsoft Dynamics\Integration Manager 8.0\IM.Mdb
However, I copied the database from the old machine to the correct path on the new machine and am pointing to it in Integration Manager. Very puzzling.
Clay
There does not seem to be a permission issue. Ran as admin and still could not see the custom integrations. The only other clue that I can see is that on the old machine the program is located at:
C:\Program Files\Microsoft Dynamics\Integration Manager 8.0
The program on the new machine is at:
C:\Program Files (x86)\Microsoft Dynamics\Integration Manager 8.0\IM.Mdb
However, I copied the database from the old machine to the correct path on the new machine and am pointing to it in Integration Manager. Very puzzling.
Clay
Hi Clay,
Are you available to do a GoToMeeting desktop sharing session so I can review the issue on the new computer?
I'm available tomorrow, Wed 10/29 from 10:30am - 2:30pm Pacific time.
You can email me at steveendow (at) gmail (dot) com.
Thanks,
Steve Endow
Microsoft MVP - Dynamics GP
Dynamics GP Certified IT Professional
Are you available to do a GoToMeeting desktop sharing session so I can review the issue on the new computer?
I'm available tomorrow, Wed 10/29 from 10:30am - 2:30pm Pacific time.
You can email me at steveendow (at) gmail (dot) com.
Thanks,
Steve Endow
Microsoft MVP - Dynamics GP
Dynamics GP Certified IT Professional
ASKER
Hi, Steve:
Sorry for the late reply, but I am awaiting approval for a remote session. I will let you know ASAP.
Clay
Sorry for the late reply, but I am awaiting approval for a remote session. I will let you know ASAP.
Clay
ASKER
Hi, Steve:
We have finally achieved success. Was simply a matter of individually exporting the custom integrations into the new database. Thanks for all the help!
Clay
We have finally achieved success. Was simply a matter of individually exporting the custom integrations into the new database. Thanks for all the help!
Clay
The IM integrations are stored in an MS Access database.
In IM on the old machine, click on Tools -> Options and on the General tab, you should see the full path to the IM database being used.
Just copy that database to the new machine, and go into the IM Options on the new machine and point to the database file you just copied.
Let me know if that works for you.
Thanks,
Steve Endow
Microsoft MVP - Dynamics GP
Dynamics GP Certified IT Professional