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Great Plans Integration Manager 9.0-Move To New Computer

Posted on 2014-10-22
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Last Modified: 2014-11-07
I am trying to move Great Plains Integration Manager 9.0 from one machine to another. The original machine is running Windows 7 (32-bit) and the new machine is running Windows 7 (64-bit). I have installed Integration Manager to the new machine but I am unsure as to how to move the existing integrations to the new machine. Can anyone point me in the right direction? Please let me know if any more info is needed and thank you.
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Question by:ctsuhako
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Expert Comment

by:Steve Endow
ID: 40398207
Hi,

The IM integrations are stored in an MS Access database.

In IM on the old machine, click on Tools -> Options and on the General tab, you should see the full path to the IM database being used.

Just copy that database to the new machine, and go into the IM Options on the new machine and point to the database file you just copied.

Let me know if that works for you.

Thanks,

Steve Endow
Microsoft MVP - Dynamics GP
Dynamics GP Certified IT Professional
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Author Comment

by:ctsuhako
ID: 40399329
Thanks, Steve:

I will give that a try. There a three custom integrations; will those move over as well?

Clay
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Author Comment

by:ctsuhako
ID: 40399713
Hi, Steve:

I copied the IM database from the old machine to the new machine (I renamed the IM database on the new machine to IM_OLD first), and then pointed the path to the copied file on the new machine,  but I did not see the custom integrations that are present on the old machine. The only difference between the machines is that the old one is 32-bit and the new one is 64-bit and I am unsure if that would cause a problem. Thanks again.

Clay
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Expert Comment

by:Steve Endow
ID: 40399897
Hi Clay,

If you located the IM.mdb that was referenced on the old machine, moved it to the new machine, and then verified that the new machine is pointing to the proper file, that should work, so I'm not sure why they aren't showing up.

After setting the database path on the new machine, did you close and re-launch IM?  IM must be restarted to read a new database file.

The 32 vs. 64 windows version shouldn't be an issue.  If you still can't get it to work, let me know and I'll do some tests with an old 32 bit machine and copy the IM file to a 64 bit machine.

Thanks,

Steve Endow
Microsoft MVP - Dynamics GP
Dynamics GP Certified IT Professional
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Author Comment

by:ctsuhako
ID: 40399942
Hi, Steve:

I did restart IM on the new machine, but no luck. Thanks!

Clay
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Steve Endow earned 500 total points
ID: 40403251
Hi Clay,

I just copied an IM 9 mdb file from a 32 bit server to a 64-bit GP 2013 server.

I had to convert the database for IM 2013, but it converted fine and opened okay.

I did have to close and re-open IM after changing the database path to point to the copied mdb, but it worked okay.

Can you try it again?  Make sure IM is not running on the new machine.  Copy the mdb over. Launch IM and change the path to point to the copied mdb.  Close IM.  Relaunch IM.

I've done it numerous times, and other than occasionally forgetting to close and reopen IM, it has worked fine every time, so I can't think of any reason why it wouldn't work.

Are you logged into the new machine as a local administrator?  If it is a newer version of windows, can you try right clicking on IM and selecting Run As Administrator and then try the entire process that way?  (making sure to always choose Run As Administrator when launching IM).

I'm curious if maybe a permission issue is preventing the new database file path from being saved.

Thanks,

Steve Endow
Microsoft MVP - Dynamics GP
Dynamics GP Certified IT Professional
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Author Comment

by:ctsuhako
ID: 40403294
Thanks, Steve. Will try it on Monday. Have a nice weekend.

Clay
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Author Comment

by:ctsuhako
ID: 40408471
Hi, Steve:

There does not seem to be a permission issue. Ran as admin and still could not see the custom integrations. The only other clue that I can see is that on the old machine the program is located at:

C:\Program Files\Microsoft Dynamics\Integration Manager 8.0

The program on the new machine is at:

C:\Program Files (x86)\Microsoft Dynamics\Integration Manager 8.0\IM.Mdb

However, I copied the database from the old machine to the correct path on the new machine and am pointing to it in Integration Manager. Very puzzling.

Clay
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LVL 18

Expert Comment

by:Steve Endow
ID: 40409398
Hi Clay,

Are you available to do a GoToMeeting desktop sharing session so I can review the issue on the new computer?

I'm available tomorrow, Wed 10/29 from 10:30am - 2:30pm Pacific time.

You can email me at steveendow (at) gmail (dot) com.

Thanks,

Steve Endow
Microsoft MVP - Dynamics GP
Dynamics GP Certified IT Professional
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Author Comment

by:ctsuhako
ID: 40413512
Hi, Steve:

Sorry for the late reply, but I am awaiting approval for a remote session. I will let you know ASAP.

Clay
0
 

Author Comment

by:ctsuhako
ID: 40428470
Hi, Steve:

We have finally achieved success. Was simply a matter of individually exporting the custom integrations into the new database. Thanks for all the help!

Clay
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