Solved

Unable to display pdf file when opening from Internet Explorer

Posted on 2014-10-22
8
196 Views
Last Modified: 2014-11-02
When I open or run pdf file the in browser application opens up for the content is not displayed. It works fine in Firefox though. Unfortunately I have to run IE because of the need to access Sharepoint portal.
IE-in-browser-pdf.jpg
0
Comment
Question by:shydoc
  • 4
  • 4
8 Comments
 
LVL 6

Expert Comment

by:Pedro Gama
ID: 40398679
Hello,

if not already can you try to add the site to the trusted sites and try again? If doesn't work i would reinstall adobe acrobat reader.


PG
0
 
LVL 1

Author Comment

by:shydoc
ID: 40405663
Hi Pedro,

I have added the site to trusted site and re-installed Adobe Acrobat Reader 9. Still having the same problem.
0
 
LVL 6

Expert Comment

by:Pedro Gama
ID: 40406114
Hello,

you're using IE11 and A. Reader 9 right? Is it  possible to update de A. Reader version for the XI for testing purposes?

Thanks
PG
0
 
LVL 1

Author Comment

by:shydoc
ID: 40407868
I'm unable to update, couldn't download because of proxy I think. Now, I can't even download an view the pdf.
0
Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

 
LVL 6

Expert Comment

by:Pedro Gama
ID: 40408090
Do you need a proxy to access the internet? If you do, is it possible for you to connect your pc on another network just for install purposes (removing the proxy)?
0
 
LVL 1

Author Comment

by:shydoc
ID: 40412957
I do need a proxy, no other ways to get access to Internet since this is corporat environment.
0
 
LVL 6

Accepted Solution

by:
Pedro Gama earned 500 total points
ID: 40416796
Hi,

please try the possible solutions:

- enable compatibility view settings for the site
- check internet options on the trusted sites security and lower the security / enable stuff. do this also on the internet sites, just for testing purposes.
- disable protected mode.
- create a new clean windows profile and try to open the pdf site again

everybody can access that site without issues?
0
 
LVL 1

Author Comment

by:shydoc
ID: 40418107
The issue was resolved by uninstalling ie11 and instal ie9. Anyway Thank you Pedro for all the help
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

I spend far too much time on the web keeping up with the news: politics, the environment, computer stuff, the Experts Exchange. It's never-ending. But many of the most informative web pages are overwhelmed with noise: scrolling banners, flashing tex…
I annotated my article on ransomware somewhat extensively, but I keep adding new references and wanted to put a link to the reference library.  Despite all the reference tools I have on hand, it was not easy to find a way to do this easily. I finall…
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now