NAMEWITHELD12
asked on
wwwlib.dll crashes on windows 7 and WORD 2010
I have a user who opens four 30 MB WORD documents at a time , cutting and pasting a large amount of data with the CLIPBOARD from one doc to the others
be gets a crash on wwwlib.dll very often but not all the time
any ideas?
thanks
be gets a crash on wwwlib.dll very often but not all the time
any ideas?
thanks
ASKER
thanks , I tried that and still have the crashes ,
but thank you !!!!
but thank you !!!!
ASKER CERTIFIED SOLUTION
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Another cause could be:
Run Regedit and navigate to the key: with DATA selected, press
delete. Word will recreate a new key when it is restarted.
HKEY_CURRENT_USER\Software \Microsoft \Office\ve rsion number\Word\Data
Run Regedit and navigate to the key: with DATA selected, press
delete. Word will recreate a new key when it is restarted.
HKEY_CURRENT_USER\Software
ASKER
I disabled the add-in PDFMaker and the crashes stopped occurring with such frequency. I think this may have been it.
If the above key does not exist, try the following
Start Word
File -> Word Options -> Save -> Save files in this format
then select Word Doceumnt (*.docx)