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Does anyone know of a reliable software packt to fix Fix atl80.dll Errors? Hopefully free.

Posted on 2014-10-23
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Last Modified: 2014-10-24
We are getting the following error. After searching I found a few tools...none of which I trust to put on a company server. Do you know of any?

Faulting application name: w3wp.exe, version: 8.5.9600.16384, time stamp: 0x5215df96 Faulting module name: ATL80.DLL, version: 8.0.50727.6195, time stamp: 0x4dcdd924 Exception code: 0xc0000005 Fault offset: 0x000000000000104a Faulting process id: 0xc98 Faulting application start time: 0x01cfee35c55a90c3 Faulting application path: c:\windows\system32\inetsrv\w3wp.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.6195_none_8a1dd9552ed7f8d8\ATL80.DLL
Report Id: 04f4a5e7-5a29-11e4-80e7-005056801f7a
Faulting package full name:
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Question by:bill_home
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LVL 17

Expert Comment

by:pjam
ID: 40399642
W3Wp.exe tells me this is your IIS web server.
and the ATL80.dll is related to Microsoft Visual C++ Runtime Package.  Try uninstalling in the Control Panel and re-installing Microsoft Visual C++ Runtime Package.
You can download at:  http://www.microsoft.com/en-us/download/details.aspx?id=5555
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Author Comment

by:bill_home
ID: 40399695
Thanks Pjam,
This is a big application. It is only when we try to run crystal reports on server 12 that we get that error.  I would think the whole application would crash if this were the case...no?
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LVL 17

Expert Comment

by:pjam
ID: 40399731
What version of Crystal?
to get more help, you need to supply more info such as Server OS and what exactly is the APP and is it 32 or 64it environment.
Just a suggestion to get more responses.
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Author Comment

by:bill_home
ID: 40400560
thank you PJam. I do apologize for not giving enough information it is server 12 windows and 64 bit.  We think that it may be a SAP issue.
0
Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

 
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Accepted Solution

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pjam earned 500 total points
ID: 40401922
Sorry,
Not familiar with SAP, but perhaps you should close this and start new with SAP as a Tag, and 2012 which is definitely different from any previous server version.
did you try to uninstall & re-install both Microsoft Visual C++ Runtime Packages?
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Author Comment

by:bill_home
ID: 40402123
they wont do it.
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Author Closing Comment

by:bill_home
ID: 40402124
Tired to help . I could not give him the info he needed. Giving him points because I believe his suggestion would help.
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LVL 17

Expert Comment

by:pjam
ID: 40402354
bill,
That makes no sense.  Would rather live with the error I guess.
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