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SIP ID in AD not syncing with Exchange Online.

Posted on 2014-10-23
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Last Modified: 2016-05-31
99% of the SIP ID's in AD deleted correctly and Synced fine with Exchange Online.

I have one user where I delete his SIP ID in AD (used the clear option) and dirsynced with Exchange Online. In AD his SIP is now blank, but no matter what I do his SIP ID in Online will not change. I tried to change it in the console in exchange online and it says it is synced local and I cant change it online.

Is there a script to change change the SIP in Exchange Online?
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Question by:Mike Streett
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David Johnson, CD, MVP earned 500 total points
ID: 40401245
is the sip id correct in AD?  Try clearing it and resetting it and then dirsync again
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Author Comment

by:Mike Streett
ID: 40401869
I did a combination of what you suggested. I am waiting for confirmation from the user.

Another thing I did was un-assign the Lync license. If seem if a license is assigned and in use it doesn't let you change it.
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