Solved

Losing network connection from access point

Posted on 2014-10-23
10
815 Views
Last Modified: 2014-11-10
I have a TP-LINK access point. Sometimes i lose network connection with the access point. To regain a network connection with the access point, will need to restart the access point. I am also using a static ip address. Why is this happening?
0
Comment
Question by:christoforatos1968
10 Comments
 
LVL 13

Expert Comment

by:Rizzle
ID: 40401143
How many machines are connected to this router? Does this also happen when you have an address from DHCP? Where have you placed the router /access point ensure it isn't near any interference (Walls, Microwaves, Bluetooth devices, phones and other devices with motors in) as these can cause the signal to be distorted and therefore you will be disconnected.
0
 

Author Comment

by:christoforatos1968
ID: 40401158
MKaybe three machines at a time. This has happened when the ip address is received from DHCP. We have ceiling tiles that are removable. The access point is installed above the tiles.
0
 
LVL 10

Expert Comment

by:schaps
ID: 40401994
The ceiling tiles should not be causing disconnects. You are saying you lose connection to all three devices at the same time, and none of them can re-connect, and no new devices can connect?
Have you checked that the access point's firmware is up to date?
0
 

Author Comment

by:christoforatos1968
ID: 40402025
I realized the problem, when i was not able to access the w-fi using my smart phone. I try to access the access point via https://ipaddress. Not able to.
I am also not able to ping the ip address of the access point. The network activity of the access point will recover by restarting the access point.
The bottom line is that when wi-fi connection is lost, i am not able to access the access point using it's ip address.
0
 
LVL 10

Expert Comment

by:schaps
ID: 40402043
Sounds like it's crashing, which it should not do with so few clients. You didn't respond to the question about its firmware--
0
Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

 

Author Comment

by:christoforatos1968
ID: 40402109
I just purchased the access point about a month ago. Even though the access point was recently purchased, you are assuming that the firmware is updated?
0
 
LVL 10

Expert Comment

by:schaps
ID: 40402146
What model is it? And yes, sometimes they are several months in shipment and storage during which time bugs are found and fixed in the firmware.
Are you using WPA2 encryption?
0
 

Author Comment

by:christoforatos1968
ID: 40402203
I am using version WPA2-PSK with encryption AES.
The model is TP-LINK  TL-WA901ND.
0
 
LVL 10

Accepted Solution

by:
schaps earned 500 total points
ID: 40402268
There are  three versions of TL-WA901ND, and the firmware is dependent on which you have, V1, V2, or V3. If the device is not down close for inspection, you can find out the version on the Firmware upgrade page of the web interface at -> System Tools > Firmware Upgrade

Firmware for:
V3: http://www.tp-link.us/Support/download/?model=TL-WA901ND&version=V3
V2: http://www.tp-link.us/Support/download/?model=TL-WA901ND&version=V2
V1: http://www.tp-link.us/Support/download/?model=TL-WA901ND&version=V1
0
 
LVL 45

Expert Comment

by:Craig Beck
ID: 40411275
I'll say this...

I've lost count of the amount of times I've had to restart TP-Link APs, powerline extenders, routers, etc.  Their firmware is flaky as hell on some devices.

It may sound like a headache, but as schaps says, update the firmware if you can.  There might be several versions of firmware to try, but you might get lucky with one.
0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

This article is split into background info to start and actual review at bottom: Some time ago I wanted to sell a system with both wired and wireless capability but at minimum expense.  Having visited my trusted online auction I was pleasantly su…
In the modern office, employees tend to move around the workplace a lot more freely. Conferences, collaborative groups, flexible seating and working from home require a new level of mobility. Technology has not only changed the behavior and the expe…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now