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Word & Excel 2013 error messages

Posted on 2014-10-24
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Last Modified: 2014-11-17
Hi guys, I have an issue with a PC running Office 2013 Home & Business on opening both word and excel.
Whenever I try to open excel documents, I get an error message saying “Not enough memory to run Microsoft Excel. Please close other applications and try again. This is on a CAD machine opening up 100kb worth of excel files, I don't believe there to be nothing wrong with the amount of RAM available.
Whenever I open up word documents, I get a box popping up saying “Microsoft word 15.0: Sorry, something went wrong and word was unable to start. (24)”
I have completely uninstalled and reinstalled office 2013 a few timesusing the MS fixit, yet this error keeps occurring. I have disabled addons for both programs and disabled the trust centre to no avail, and am now running short as nothing seems to be working.
Can anyone suggest anything else to try?
Thanks
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Question by:total123
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4 Comments
 
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Accepted Solution

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ProfessorJimJam earned 500 total points
ID: 40401900
this could be a result of a printer driver or something


you can also look at the following:-
http://support.microsoft.com/kb/2779852
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LVL 26

Expert Comment

by:ProfessorJimJam
ID: 40443370
can you confirm that the provided solution is okay?
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Author Comment

by:total123
ID: 40447092
hi, we ended up installing 64 bit office

thank you for the help.
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Author Closing Comment

by:total123
ID: 40447094
issue resolved by installing office 64 bit
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