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Spike99Flag for United States of America

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Trouble charging new Dell Venue 11 Pro

I have a Dell Latitude 10 ST2, which includes a proprietary charger.  That charger connects to the bottom of the tablet using the same port used by the docking station, if I had one.

I love that little sucker, but wanted more RAM & capability out of a tablet, so I just got a new Dell Venue 11 Pro (i5 model, the 7130).  Sadly, the Venue 11 only comes with a micro USB charger, which seems to be doing a poor job of charging the tablet.  I had it plugged in overnight & it only charged the battery to 68%.  I was running Windows updates this morning while it was plugged in & the battery level actually decreased as I was using it (it went downt to 54%).  Not only that, but the USB cable that came with it is ridiculously short: only about 2 feet long.

This doesn't seem normal, but I never had a Windows tablet that used a micro USB charger before.  My Kindle tablet, for example, charges just fine using the USB charger.

Could I use the charger that came with my Latitude 10 ST2 on the Venue 11 Pro?    I hate calling Dell tech support, so I'm hoping one of the experts on EE.com can answer that question.

Here's a picture of the connector on the Latitude charger.
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dbrunton
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It is the 24 watt USB charger.

I would assume the dock for the venue 11 pro charges the battery using that port on the bottom when the tablet is docked. Do you know what the electrical specs are for that?
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I fixed the problem by updating the BIOS & other drivers downloaded from Dell.com.  But, thanks for your responses, they were helpful.