clients computer has virus / spyware. I want to install logmein so I can access computer because client needs computer back

my computer and clients computer is windows7. Which logmein should I use. Do I need two email accounts or one email account. Please provide download link.
LVL 1
rgb192Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

NVITCommented:
0
akbCommented:
I don't think LogMeIn has a free version any more. You might be better with TeamViewer.
http://www.teamviewer.com/en/index.aspx
0
RizzleCommented:
I would be very careful trying to remove this file over a remote connection. Normally a machine should be disconnected from the network and then the removal should be attempted.
0
Cloud Class® Course: CompTIA Cloud+

The CompTIA Cloud+ Basic training course will teach you about cloud concepts and models, data storage, networking, and network infrastructure.

Dejan VasiljevicSys Admin and ProgrammerCommented:
Hi rgb192,

Go on this link - LogMeIn Download

And download the first one on the left side, at the top -  "LogMeIn host software (Windows)" for Windows 7.

Thanks,
D.
0
rgb192Author Commented:
Does logmein have a free version
and what is the link to windows7

or can teamviewer do the same?
0
Dejan VasiljevicSys Admin and ProgrammerCommented:
rgb192,

I've sent you an adrress for free download and installing. And yes teamviewer can do the same thing. And I would recommend it, if ypu are not forced to use logmein...

Thanks,
D.
0
Danny ChildIT ManagerCommented:
LogMeIn discontinued their free version, and TeamViewer is free for non-commercial use - as this is a client, you should use the paid version.  TeamViewer can be quite strict about this, and can cut off improper use - which is fair enough, to be honest.
0
RizzleCommented:
You can try Bomgar's Remote Support tool which is a quite good tool.

This can be used a trial initially.

http://www.bomgar.com/products/features/jump-clients-remote-access
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
rgb192Author Commented:
thanks for remote information.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 7

From novice to tech pro — start learning today.