Solved

Wireless connection problem

Posted on 2014-10-26
12
149 Views
Last Modified: 2014-10-30
Hi

I Have a  problerm with my toshiba satelitte pro. I cannot connect to my wireless network, I've tried everything

All it says is "Wireless association failed due to unknown reason" and sometimes it says " there seems to be a problem with one or more network adapters"

Everything is working properly in device manager but I'm still having
connection problems

The laptop in question is running windows vista and it's a few years old

help please
0
Comment
Question by:Shane Gavin
  • 5
  • 4
  • 2
  • +1
12 Comments
 
LVL 90

Expert Comment

by:John Hurst
Comment Utility
Try reinstalling the Wireless NIC driver for that particular card and see if that helps.

Try connecting with NO security or just WEP to tests. This is not recommended but may help you troubleshoot.

If the above two steps do not help, the card may not be compliant with your router. Test the computer on a different router or try a USB Wireless NIC.
0
 
LVL 10

Expert Comment

by:schaps
Comment Utility
If John's suggestions does not help, you need to provide some more details, such as whether it used to connect to the router just fine, and whether other devices can now connect without problem, etc.
0
 
LVL 13

Expert Comment

by:Rizzle
Comment Utility
Does other clients on your network connect ok? Have you rebooted the router since? Definitely try the Network Adapter driver uninstall and then re-install, another thing to try is try to disable the network adapter and then re-enable it.
0
 

Author Comment

by:Shane Gavin
Comment Utility
where do i go to find the reinstallation file download
0
 

Author Comment

by:Shane Gavin
Comment Utility
my other computer connects  and my mobile phone connect ok
0
 
LVL 13

Expert Comment

by:Rizzle
Comment Utility
What model laptop do you have so i can have a look for you? I need abit more info than toshiba satellite.
0
Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

 
LVL 90

Expert Comment

by:John Hurst
Comment Utility
You need to go to the computer manufacturer's site to get the wireless download.

Go to Device Manager and properties for the card and you should be able to find the manufacturer of the card and then the driver.

Based on what you posted, the card may be older and not compliant so also keep the USB NIC in mind to test.
0
 

Author Comment

by:Shane Gavin
Comment Utility
Satelitte pro L300

thanks john
0
 

Author Comment

by:Shane Gavin
Comment Utility
Realtek RTL8102E thats for the ethernet
0
 
LVL 13

Accepted Solution

by:
Rizzle earned 500 total points
Comment Utility
Uninstall that Realtek Driver and install the one listed here:

http://www.mytoshiba.com.au/support/computers/satellite/pro/l300/pslb9a-064002/download
0
 

Author Comment

by:Shane Gavin
Comment Utility
Connection back working

thanks to everyone for their help

kudos thumbs up
0
 
LVL 13

Expert Comment

by:Rizzle
Comment Utility
Glad i could help :)
0

Featured Post

Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

Join & Write a Comment

Sometimes a user will call me frantically, explaining that something has gone wrong and they have tried everything (read - they have messed it up more and now need someone to clean up) and it still does no good, can I help them?!  Usually the standa…
Lithium-ion batteries area cornerstone of today's portable electronic devices, and even though they are relied upon heavily, their chemistry and origin are not of common knowledge. This article is about a device on which every smartphone, laptop, an…
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now