Link to home
Start Free TrialLog in
Avatar of cansevin
cansevin

asked on

ADW cleaner won't finish?

I have maleware that is affecting my proxy setting for all my internet browsers. I am trying to run ADW Cleaner 4.001 which is getting stuck in the same spot every time.

It almost gets done with "Analyzing Browsers" at the last part. I waited 45 min and it stayed in same location. I then restarted my computer, did the scan again, and it stopped in same location.

Anything I can do to get it through this spot?

Running Windows 7
Avatar of Predrag Jovic
Predrag Jovic
Flag of Poland image

Clean browser cache from IE, Chrome, Firefox etc (or use CCleaner) and then try again
Avatar of cansevin
cansevin

ASKER

Still same problem... any other options? Please!!! Really need this to work!
Then try malwarebytes first.
Tried that as well. Also tried TDSSkiller. Nothing seams to be detecting it. Any other ideas?
ASKER CERTIFIED SOLUTION
Avatar of Predrag Jovic
Predrag Jovic
Flag of Poland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Still stops at the exact same spot.... so frustrating. Any other ideas you can think of?
Maybe it's hdd problem, try check disk.

I just remembered something. Try older version of  Adwcleaner. Once happen to me older version solve problem. Symptoms were the same as yours right now.
Thanks! Regarding the 2nd option, every time I change the proxy setting, it changes back. It lets me change it, then for some reason when I go back in, it is changed. Is that "maleware" that is doing that?

I will work on the 3rd option now. Appreciate your help!
Ok.... good news, the "host" file was correct. No problem there.
Go to
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
download Autoruns for Windows
restart in safe mode and clean (you have manual on page)
Ok... older version got stuck in same spot "Analyzing Browsers"

Going to try the last suggestion. Hope it works! Thanks again, really appreciate your help
Just to confirm, you want me to run that AutoRuns in safe mode, correct?
Yes, and then clean red ones
Ok... I ran it in Safe Mode and there are 4 highlighted in pink. Now what do I do with them?
There more that are highlighted in Yellow.

Do I "delete" the pink ones?
Uncheck them to make them inactive, you can always clean them after you find out that everything works fine.
Ok... ran that program and deleted about 4 red issues.

I then logged in and still same problem. So frustrated!

Is there any chance I don't have malware, it is just my settings? Here are my symptoms:

1.) All my web browsers say "unable to connect to proxy settings"
2.) When I try to change the proxy setting and uncheck the "Use a proxy servier for your LAN" It allows me to change it, but then when I click back in it, they are changed right back.

In the Advanced Proxy setting it has an HTTP and Secure that I can't change, they are:

Http: 127.0.0.1 with port of: 49585
Secure: 127.0.0.1 with port of: 49585

Could it be anything else other than malware? Any other suggestions? Thanks a million for your help today.
Oh ya, the bottom of the proxy advanced setting is "Do not use proxy server for addresses beginning with:

<-loopback>

Not sure if that matters at all.