Video is occasionally breaking up

Posted on 2014-10-27
Last Modified: 2016-11-23

Hi, Hopefully this video will show you what is happening occasionally when I watch a video online. The motion jerks around. (see attached untitled.avi.) This started last week. This was the video link:

Windows 7 on Dell  Inspiron N7010
Intel HD graphics

Any thoughts? Is there somewhere I could upgrade? Thanks!
Question by:mel200
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LVL 49

Expert Comment

ID: 40406943
What application are you using to watch videos?  And what browser?

Author Comment

ID: 40406964
Firefox, and whatever application the browser uses. How can I tell what application that is?

Author Comment

ID: 40406965
Firefox 33.0.
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LVL 49

Accepted Solution

dbrunton earned 500 total points
ID: 40407049
Test with another browser such as IE or Chrome and let's see if it is caused by the browser or the video app.  Preferably use Chrome.

Author Comment

ID: 40407174
oh, ok, it's all right in Chrome. Problem solved I guess!

Author Closing Comment

ID: 40407189
Works for me! Whenever I see the problem, I'll go over to chrome. The problem is with FF, not my video hardware, I'm happy!
LVL 49

Expert Comment

ID: 40407204
Glad you're happy.

I suspect there's something in Firefox that is causing the choppiness.  Could be an addon or an extension that got recently installed.  If there's nothing you want to keep in Firefox do a complete uninstall and then reinstall again.

Author Comment

ID: 40407211
Ok, thanks. I have it pretty much the way I want it, I use it for almost everything. I can watch the occasional video on Chrome, no big deal.

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