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HP ProBook - encrypted drive Bootmgr is missing
I am working on a HP Probook which has an encrypted drive and now has boot manager problems.
I have tried system repair
comand prompt startup boobcd rebuild commands
Chkdsk on drive and tried to diskpart setting C as active primary.
Nothing has worked
Have even downloaded HP/Mcaffee tool and am not able to authenticate using external recover key for encryption
My guess is that the drive hass to be unincrypted before any changes are made but unable to get Macafee disk tools to authenticate or decrypt drive, it does not pick up disk or key in USB 2 drive.
Need help quickly
Thank You
I have tried system repair
comand prompt startup boobcd rebuild commands
Chkdsk on drive and tried to diskpart setting C as active primary.
Nothing has worked
Have even downloaded HP/Mcaffee tool and am not able to authenticate using external recover key for encryption
My guess is that the drive hass to be unincrypted before any changes are made but unable to get Macafee disk tools to authenticate or decrypt drive, it does not pick up disk or key in USB 2 drive.
Need help quickly
Thank You
Of it fails at 4, maybe the tool does not know the disk controller driver. Is there a way foreseen to provide it?
ASKER
Oh I see maybe, when Recovery Options load on the Windows 7 boot CD, it cannot see the opearting system and looks for "Load Drivers" however this maybe to do with the drive being encrypted. But maybe not as the drive does apppear when using Diskpart.
I am now back to my original error message which is
/Boot/BCD 0xc0000098
The windows boot configuration data file does not contain a valid OS Entry.
I am now back to my original error message which is
/Boot/BCD 0xc0000098
The windows boot configuration data file does not contain a valid OS Entry.
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SOLUTION
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ASKER
Thanks for the feedback. Unfortunately the laptop has been rebuilt. The Mcafee/HP tools provided do not work and do not accept the key created using the Winmagic software shipped. Serios flaw here in the recovery process so I guess the lesson here is to create and encrypt the data drive/partition only and leave the OS and bootloader to be fixed.
I will split the points here as both made valid contributions.
I will split the points here as both made valid contributions.
ASKER
Instructions:
You must have access to the backup encryption key (.dat file typically saved to a USB) and have the DiskTech2012.iso (ftp://ftp.hp.com/pub/caps-softpaq/TCE&Q/DiskTech2012.iso) burned to a CD.
1. Boot from the CD. Make sure the USB key containing your recovery key and any other external USB storage devices are attached to a USB 2.0 port (not USB SS port) before powering on.
2. Click the red icon at bottom left.
3. Select McAfee Tools -> McAfee EETech for HPPT 7.0.
4. For a regular hard drive (HDD), click the "Authenticate" button. For a self-encrypting drive (SED), click the “Deactivate Encryption” button.
5. Navigate to the recovery key on your USB key. Select "Open". (If the encrypted drive is not mountable, it is here where you will usually receive an error)
6. The drive should now be mounted. You can leave the Authentication window open.
7. Click the red icon at bottom left.
8. Select System Tools -> A43 File Management Utility.
9. You should now be able to access the files on your drive and move them to an external device.
On step 4 - all of the options are greyed out but I do have a recovery key for the encryption.