Solved

iPhone 4S Bluetooth 4.0 Issue

Posted on 2014-10-28
13
197 Views
Last Modified: 2014-11-07
I recently received a "Tile" key finder (after waiting almost a year), and during activation I get the message that the iPhone 4S that we have does not support Bluetooth 4.0.  In researching the issue, I find that the iPhone 4S is supposed to have Bluetooth 4.0.  What's going on here?
0
Comment
Question by:Rodger Reedy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 6
13 Comments
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 40409824
What version of iOS do you have on the 4S as the minimum spec is iOS7 according to the Tile site?
0
 

Author Comment

by:Rodger Reedy
ID: 40410287
The IOS is 7.1.2.
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 40410412
Okay - should work then!  The 4S does have Bluetooth 4.0 built in and was the 1st iPhone to implement it.

Not sure anyone other than the Tile Support people can guide you on this one.  Have you submitted a support request on their website?
0
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 

Author Comment

by:Rodger Reedy
ID: 40410598
Thanks for the help.   I guess the Tile tech support is the next step.
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 40410616
Sorry I can't suggest anything else.  Don't assign points (if you were going to) - not really helped you.

Alan
0
 
LVL 11

Expert Comment

by:hecgomrec
ID: 40411657
It is a very well know issue that some 4S will have problems with WiFi and Bluetooth.

Should check with your Apple Store!
0
 

Author Comment

by:Rodger Reedy
ID: 40411827
Bluetooth works OK with a phone-hearing aid connection.  Waiting for a response from Tile tech support.
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 40411968
Didn't see anything on their website, so would be interested to find out what might be wrong.
0
 

Author Comment

by:Rodger Reedy
ID: 40412239
I sent a support request; will also try to connect to live chat.  Will post what I find out.
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 40412717
Good luck. Hope you get a satisfactory outcome.
0
 

Accepted Solution

by:
Rodger Reedy earned 0 total points
ID: 40418723
The final conclusion is that the iPhone, while sold as a 4S, is actually a 4, and does not support Bluetooth 4.0.  Must upgrade the phone and/or await the Android version of the Tile app.

Case closed.
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 40418900
Ah!  That's not quite the answer you were hoping for :(

Oh well - at least it solves the mystery.
0
 

Author Closing Comment

by:Rodger Reedy
ID: 40428015
I used my own comment because there was no solution to the problem.  I don't wish to award points.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A lot of new and distinct gadgets are making their appearance every other day. The latest gadget that has wooed the attention of all gadget lovers and non gadget lovers alike is the Smartwatch. This tiny gadget is capable of offering live access to …
A short article about a problem I had getting the GPS LocationListener working.
Users will learn how resize a batch of photos from a single command in Photoshop via Photoshop's Image Processor. Open up an Image you'd like to resize in Adobe Photoshop: Adjust the image size according to your preferences. Image > Adjustments > …
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

732 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question