Use case for System center operation manager

Hi all,

Can anyone here please share what's the benefits and caveats of using SCOM in our environment?

I got mixed of physical and virtual windows server environment 30 / 175 so I wonder if it is any good compare to the smaller monitoring tools for server.

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Senior IT System EngineerSenior Systems EngineerAsked:
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Joseph MoodyBlogger and wearer of all hats.Commented:
SCOM can monitor almost anything and integrates with your existing System Center products (like service manage, VMM, etc).

The downside is it can be more difficult to setup/maintain than smaller solutions. Of course, it is difficult because it can do so much!

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Mohammed KhawajaManager - Infrastructure:  Information TechnologyCommented:
200 servers is not a large enterprise and you could use things such as Nagios, ManageEngine, Zabbix, Splunk or SolarWinds for monitoring and managing your infrastructure.  If your aim is auto-provisioning of devices/computers, images, etc., then I recommend you use System Center.  

I suggest you read the case study for Dominos and Target as to how they are using System Center to gain some appreciation as to what it can do.  Also note that it is not cheap either.
Senior IT System EngineerSenior Systems EngineerAuthor Commented:
OK, So in this case my need is to use the mothering feature not automated provisioning.

How much does the cost for SCOM components only ?
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David Johnson, CD, MVPOwnerCommented:
It is part of system center (all of the parts of system center are included in one price the parts are not available separately)
System Center Licencing and Pricing Guide
Senior IT System EngineerSenior Systems EngineerAuthor Commented:
Ah, I see now.
No wonder it comes with a cost attached to it. I was under the impression that I can pick the SCOM only without the other parts that is not that we need at the moment.

So it comes as well with SCCM and SCVMM in a bundle.
Mike TLeading EngineerCommented:

Yes. System Center is ONE product, just with  8 parts, so very much like Office in that it's a bundle and you can't buy just one bit. It's all or nothing. It's a steep learning curve whichever part you want to use. For monitoring SCOM can do as much or as little as you want. You first need to define exactly what it is you want to watch: disk space, SQL, network timeouts etc.
You add management packs as needed and enable and tune the rules within time over time. Normally you have to dial down the monitor noise.
It sounds like Solarwinds and the smaller products might be more suited, but the challenge is the same - deciding what you want first.

Senior IT System EngineerSenior Systems EngineerAuthor Commented:
ok, as for the SCCM, does it have the capability to be used as remote workstations troubleshooting and support by the help desk team to assist the user problem live while still allowing the user to see on the screen ?
David Johnson, CD, MVPOwnerCommented:
Define remote: as in over the internet.. no and it is not designed for this.. you could probably fudge it.
Citrix GotoAssist would be a better alternative ~$200USD/month for the full package per technician.
Senior IT System EngineerSenior Systems EngineerAuthor Commented:
My definition of remote is over the WAN link, sometimes over the IPSEC VPN tunnel.
David Johnson, CD, MVPOwnerCommented:
over the wan it would be a pain to set up and administrate and would only do 1 machine per wan link .. customer has 2 machines then only 1 using port forwarding and it is the wrong product.. you would be better off with scom to monitor the client. System Center is designed to be run on a LAN in an enterprise environment > 1000 machines.. why use a hammer when a drill works better? You are using the wrong product.
Senior IT System EngineerSenior Systems EngineerAuthor Commented:
Ah you're right.

in this case I already using WSUS for pushing the patch for windows server but not SCOM to monitor the server metrics.
Senior IT System EngineerSenior Systems EngineerAuthor Commented:
Thanks all.
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