Solved

Problem with starting Parallels 9 on OS X 10.9.5

Posted on 2014-10-28
11
1,190 Views
Last Modified: 2014-10-29
Hi

I am suddenly unable to start Parallels 9 even though I have refrained from installing Yosemite. I have an OS X 10.9.5. The error message goes:

Unable to start Parallels services
Error 15381

Help anyone?
0
Comment
Question by:thuna72
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 4
11 Comments
 
LVL 47

Expert Comment

by:Martin Liss
ID: 40409867
why refrain from Yosemite? In any case you should update to Parallels 10.1.1and see if that fixes the problem. If you are reluctant to do that then reinstall Parallels Tools.
0
 

Author Comment

by:thuna72
ID: 40410150
because i don't want to buy parallels 10. and becaue people say yosemite is not good if you don't have a retina display.

how do i reinstall parallels tools?
0
 

Author Comment

by:thuna72
ID: 40410162
ps i checked the parallels forums and there it says to reinstall the parallels tools via the virtual machine. the problem is the virtuel machine does not open exactly because parallels fails to open.
0
Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

 

Author Comment

by:thuna72
ID: 40410261
fixed the problem myself. i reinstalled parallels 9 and now it seems to work again.
0
 

Author Comment

by:thuna72
ID: 40411017
I've requested that this question be closed as follows:

Accepted answer: 0 points for thuna72's comment #a40410261

for the following reason:

i found out on forums what to do.
0
 
LVL 47

Expert Comment

by:Martin Liss
ID: 40410743
OK glad you figured it out, and so just a final note to say that I have a late 2011 27" MAC and so of course no retina display, and for me at least there are absolutely no display problems.
0
 

Author Comment

by:thuna72
ID: 40410807
thanks! after all, i  have a new problem with parallels now: it doesn't show ANY files, neither on the desktop not anywhere else. cold this be related to the reinstall??
0
 
LVL 47

Accepted Solution

by:
Martin Liss earned 500 total points
ID: 40410939
I don't know, but when you reinstalled did it reinstall Parallels Tools?
0
 

Author Comment

by:thuna72
ID: 40411015
good point.... i reinstalled them now and it WORKS. you ARE a genius, THANKS! was stressed out, all my research data in there...
0
 
LVL 47

Expert Comment

by:Martin Liss
ID: 40411031
You're welcome and I'm glad I was able to help.

In my profile you'll find links to some articles I've written that may interest you.
Marty - MVP 2009 to 2014
0
 

Author Comment

by:thuna72
ID: 40411038
thanks, will check them out!
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article we will discuss some EI Capitan Mail app issues and provide some manual process to resolve them.
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question