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Hyper V  - Logon Issue - you cannot log on because the logon method

Posted on 2014-10-28
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Last Modified: 2014-11-03
After a server reboot now when i try to log on to 2 DC servers ( Alpha & Beta) via Hyper V Manager i get the following error on both servers -  you cannot log on because the logon method you are using is not allowed on this computer.
I'm logging on using the domain administrator account which i've always used.

I can only log on to 1 of the servers (Beta) using RDP . When i do so it appers that the domain controllers are down probably becuase i cant login to the PDC (Alpha)
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Question by:pcstech-mwarren
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Expert Comment

by:Philip Elder
ID: 40409980
Are you able to log on via RDP to Alpha?

What OS is the host and the guest DCs?

When logging on do you see any symbols below the password field that indicates Smartcard or other authentication method?

Did someone enable Smartcard only in a GPO?
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Author Comment

by:pcstech-mwarren
ID: 40410395
Hi Philip

I cant rdp to alpha , its not enabled.
the host and guests all have windows 2008 std
I dont see any symbols below the password field and nobody enabled smartcard in a gpo.
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Expert Comment

by:lionelmm
ID: 40410417
Do you have a snapshot to go back to before the reboot? (why did you reboot--were any changes made before that?)
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Author Comment

by:pcstech-mwarren
ID: 40410420
I've revert to a backup from last Friday and i get the same issue , i didnt reboot , the san that the vm's are on powered off /on over the weekend
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Expert Comment

by:lionelmm
ID: 40410445
So before the reboot (power failure) you had the same problem?  When was the last time you could logon?
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Author Comment

by:pcstech-mwarren
ID: 40410466
i think it might be to do with the the rpc service  , i think another service might be stopping it from starting
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Expert Comment

by:lionelmm
ID: 40410495
If that is the case you can connect to the server using "services.msc" from another PC/Server and browsing to the server and checking the services
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Author Comment

by:pcstech-mwarren
ID: 40410735
i stopped the information store service and rebooted and now i can connect with rdp. Although the rpc service weas started , info store was using the same port and got to it first.

At least im on alpha now but the login via hyper v manger still exisits , from reading forums most people are pointing towards a gpo permissions issue.
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Accepted Solution

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pcstech-mwarren earned 0 total points
ID: 40410851
Hi Philip,

The problem was sbs remote operators group was in the deny logon locally policy on the defauly domain controller policy  see below for resolution....

https://social.technet.microsoft.com/Forums/windows/en-US/b17076f0-4a09-476b-805b-c5564e105c73/cant-logon-because-the-logon-method-you-are-using-is-not-allowed-on-this-computer?forum=itprovistanetworking

No idea when that group was added to that policy
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Expert Comment

by:Philip Elder
ID: 40410979
One should never edit the two default policies that come out of the box. :(

Always create GPOs and make settings changes in them.

Glad to hear that it got worked out.
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Author Closing Comment

by:pcstech-mwarren
ID: 40419020
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