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Recently Mailbox-Export stopped working properly and am getting (a lot of) Event ID: 32 PST Capture Agent Service

Posted on 2014-10-28
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Last Modified: 2014-11-05
Mailbox-export was working fine (using stevieg's task scheduled script) and recently stopped working and now getting event id: 32's...a lot of them

-out of 328 mailboxes, only 70 are being exported
-pst's being exported to fileserver not on exchange server
-I cannot seem to find much about pst capture except how to install it
-any help is appreciated

Log Name:      Microsoft Exchange PSTCapture
Source:        PST Capture Agent Service
Date:          10/27/2014 3:50:41 PM
Event ID:      32
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mailserver.com
Description:
ConfigurationReader
Failed to get configuration from Central Service: No connection could be made because the target machine actively refused it 1.1.1.1:6674
System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it 1.1.1.1:6674
   at System.Net.Sockets.TcpClient..ctor(String hostname, Int32 port)
   at RedGate.PSTImporterForExchange.CentralServiceConnection.CentralConnection.OpenConnection()
   at RedGate.PSTImporterForExchange.CentralServiceConnection.CentralConnection.ExecuteXmlRequest(Stream request, Stream extraData, FileTransferDataFormat extraDataFormat, RijndaelManaged rjm)
   at RedGate.PSTImporterForExchange.DiscoveryAgent.Configuration.ConfigurationReader.ReadConfigFromCentralService()
   at RedGate.PSTImporterForExchange.DiscoveryAgent.Configuration.ConfigurationReader.ReadConfiguration()

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="PST Capture Agent Service" />
    <EventID Qualifiers="0">32</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-10-27T19:50:41.000000000Z" />
    <EventRecordID>832848</EventRecordID>
    <Channel>Microsoft Exchange PSTCapture</Channel>
    <Computer>mailserver.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>ConfigurationReader
Failed to get configuration from Central Service: No connection could be made because the target machine actively refused it 1.1.1.1:6674
System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it 1.1.1.1:6674
   at System.Net.Sockets.TcpClient..ctor(String hostname, Int32 port)
   at RedGate.PSTImporterForExchange.CentralServiceConnection.CentralConnection.OpenConnection()
   at RedGate.PSTImporterForExchange.CentralServiceConnection.CentralConnection.ExecuteXmlRequest(Stream request, Stream extraData, FileTransferDataFormat extraDataFormat, RijndaelManaged rjm)
   at RedGate.PSTImporterForExchange.DiscoveryAgent.Configuration.ConfigurationReader.ReadConfigFromCentralService()
   at RedGate.PSTImporterForExchange.DiscoveryAgent.Configuration.ConfigurationReader.ReadConfiguration()
</Data>
  </EventData>
</Event>

************************************************************************************
1.1.1.1 is ip of mailserver
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Question by:Harold_acld
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3 Comments
 
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Expert Comment

by:tshearon
ID: 40410997
These types of errors are usually what they say they are. When a TCP connection is "actively refused" then it means the server that it was trying to connect to, in this case 1.1.1.1 is either not listening on that port or a firewall is blocking that port. You can use "netstat -anb" from a command prompt to see if it running on the expected port.
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LVL 4

Accepted Solution

by:
Harold_acld earned 0 total points
ID: 40415766
I reckon I fixed my own problem
-I ran get-mailboxexport | remove-mailboxexport
-I moved some times of backups around so as not to be competing with other backups
-re-ran get-mailboxexport command (re-rean task of stevie g's script)
-next morning all of my mailboxexports were where they were supposed to be and no more event 32

thank you tshearon for taking the time to help me.  I always appreciate the techs on experts-exchange.
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LVL 4

Author Closing Comment

by:Harold_acld
ID: 40423565
because this fixed the problem
I reckon I should try more things before I ask a question.
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