User forgets his Win 8 password .... can I use a disk to change it?

Posted on 2014-10-28
Medium Priority
Last Modified: 2014-11-14
Sony VAIO win 8 laptop

Your PC is offline.  Please sign in with the last password used on this PC

What to do ?

Ive used every combination of what the uses says got them successfully into windows

Question by:feck1
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
LVL 56

Expert Comment

ID: 40409577
These evergreens...
http://pogostick.net/~pnh/ntpasswd/ is such a bootdisk and has a tutorial
LVL 24

Assisted Solution

VB ITS earned 1336 total points
ID: 40409717
The above may not work due if the user is logging into his machine with his own Microsoft account. If the user has forgotten their password then you may have to reset it via this page: https://account.live.com/ResetPassword.aspx

If he isn't logging in with a Microsoft account then above tool provided by McKnife will work.
LVL 56

Expert Comment

ID: 40410040
No... the local admin account is always present and can always be used.
Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

LVL 24

Accepted Solution

VB ITS earned 1336 total points
ID: 40412240
Yes, he can use the local Administrator account to reset the password if it's a local account, however if he is using a Microsoft Account to log into his Windows 8 machine then I don't believe the local Administrator account will have the ability to reset the password for this account.

Please correct me if I'm wrong here, but I thought the password for a Microsoft Account could only be reset online via their Reset Password Form as it's an online account registered with Microsoft - not an offline local account.

Either way we'll know for sure when feck1 replies with more information.
LVL 56

Assisted Solution

McKnife earned 664 total points
ID: 40412784
The question was how to change it - you are correct, VBS_ITS, if it's an MS account, the local admin cannot reset it. But we can use the MS account to get to all the data on that computer and setup new accounts and so on - that is usually the intention.

Author Closing Comment

ID: 40442181
I t was a MS account.
LVL 56

Expert Comment

ID: 40442191
Just for completeness...
I wrote "we can use the MS account to get to all the data on that computer and setup new accounts and so on", while I meant to write "we can use the local administrator to get to all the data on that computer and setup new accounts and so on" :)

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.
Suggested Courses

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question