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sglee

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Microsoft Hosted Exchange

Hi,
 
 I have a network with SBS2011. This network's static/public IP address gets black-listed from time to time due to virus infection (on one of the computers on the network).
 I am tired of submitting "Delist Requests" to these organizations because it takes hours and days. Today their emails are getting rejected by Hotmail.com along with a few others.
 
So I am thinking about using Microsoft Email Service called Hosted Exchange Service for $4 per month per user. (please see the link below)

http://products.office.com/en-us/exchange/exchange-online

 If I do that, then even if the network/IP address is black-listed, we should be able to send email out from OUTLOOK because emails go out from Microsoft Mail Server (in the cloud) rather than from the exchange server in SBS2011. Am I right?

 I would like to hear from experts who have used Microsoft Hosted Exchange.
 What are the pros and cons between MS Hosted Exchange and On-Prem Exchange other than the cost of $4/month/user.
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Simon Butler (Sembee)
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sglee

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Thanks for the recommendations and I will consider them. But first I like to know if there are experts who have used hosted exchange service from MS.

@Cris,
"Missing emails and downtime"

Can you elaborate on them? It is MS system. What do you mean by "downtime"?
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@Sglee   Even Microsoft's systems have failures.   There have been outages of up to eight hours in the past.   This doesn't happen often, but it does happen.   Or their connection to the internet can be disturbed.     And all email systems have mail go missing from time to time.
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@profgeek: and you use Outlook locally? Or 365?
I primarily use Outlook as part of Office 365.  I also use android devices without any problems.  Some users have used the web interface and it seems to work OK for them (no complaints, anyway).

Most users have multiple different PCs and/or devices they use to access their exchange account.