IE gets "Page not Found" when navigating to live.com sites.
Posted on 2014-10-28
I have a client with Windows Vista x64 who is unable to reach any of the live.com sites with Internet Explorer. She gets a "Page cannot be displayed" message.
I have tried Safe Mode with networking, IE Safe Mode, sfc /scannow, scanned with Malwarebytes and with SuperAntiSpyware and have not been able to resolve the error.
There is no problem with pinging the site nor with browsing to it with Mozilla Firefox. There is nothing in the Hosts file that refers to live.com.
I have reset security in IE and have added live.com to the Trusted Sites list.
I ran nslookup live.com on my computer and used that IP address in her browser (it works in mine).
I have disabled Windows Firewall and also the A/V program.
None of these things (other than using Firefox) allowed live.com to be displayed.
What am I missing here?