Line jumps in Visio 2013

I am creating a networking diagram for my new VMware infrastructure and I find that there are many crosses of the connectors.  In previous versions of visio, at the line crosses, there would be line jumps.  But in Visio 2013, I cannot seem to get them to appear.  I have gone into page setup and made changes to the line jump style and I went into the design tab and dropped down the connectors menu and clicked on show line jumps, but nothing seems to work.

Does anyone have any ideas on how to get this to work?
pgoldwasserAsked:
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Scott HelmersVisio Consultant, Trainer, Author, and DeveloperCommented:
The good news: I can confirm that line jumps do work the way you want them to in Visio 2013.line jumpThe bad news: it sounds like you've done all the right things to make the jumps visible.

If you'd like to post a diagram that illustrates the problem, I'd be happy to take a look at it...
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pgoldwasserAuthor Commented:
Here you can see my diagram.  The jumps are not visible.

Visio-Rack-Diagram.jpg
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Scott HelmersVisio Consultant, Trainer, Author, and DeveloperCommented:
interesting... can you post the actual Visio drawing so I can open it and take a look?
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pgoldwasserAuthor Commented:
It is attached.  There are a few servernames, but nothing of importance in the diagram at this point so have at it!
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Scott HelmersVisio Consultant, Trainer, Author, and DeveloperCommented:
Sorry, all I see attached is the jpg, not the vsdx file. Am I missing it??
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pgoldwasserAuthor Commented:
Sorry.  Let me know if you can get it now.
Rack-Diagram.vsdx
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Scott HelmersVisio Consultant, Trainer, Author, and DeveloperCommented:
Would you believe the line jumps have been there the whole time?

At the current scale of your page, however, they aren't visible because they are really, really small.

Go back into the page setup dialog and change the jump size from .6 to 3, 4, 5 or whatever number gives you the size you want.
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pgoldwasserAuthor Commented:
Thank you so much!  I saw that but when you slide the slider it only goes up to 1 so I did not know I can increase it further.
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Scott HelmersVisio Consultant, Trainer, Author, and DeveloperCommented:
Yeah -- it's not obvious, but you can type any number you'd like even though the slider tops out at 1.

Glad I could solve the problem.
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