Line jumps in Visio 2013

I am creating a networking diagram for my new VMware infrastructure and I find that there are many crosses of the connectors.  In previous versions of visio, at the line crosses, there would be line jumps.  But in Visio 2013, I cannot seem to get them to appear.  I have gone into page setup and made changes to the line jump style and I went into the design tab and dropped down the connectors menu and clicked on show line jumps, but nothing seems to work.

Does anyone have any ideas on how to get this to work?
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Scott HelmersVisio Consultant, Trainer, Author, and DeveloperCommented:
The good news: I can confirm that line jumps do work the way you want them to in Visio 2013.line jumpThe bad news: it sounds like you've done all the right things to make the jumps visible.

If you'd like to post a diagram that illustrates the problem, I'd be happy to take a look at it...
pgoldwasserAuthor Commented:
Here you can see my diagram.  The jumps are not visible.

Scott HelmersVisio Consultant, Trainer, Author, and DeveloperCommented:
interesting... can you post the actual Visio drawing so I can open it and take a look?
Learn SQL Server Core 2016

This course will introduce you to SQL Server Core 2016, as well as teach you about SSMS, data tools, installation, server configuration, using Management Studio, and writing and executing queries.

pgoldwasserAuthor Commented:
It is attached.  There are a few servernames, but nothing of importance in the diagram at this point so have at it!
Scott HelmersVisio Consultant, Trainer, Author, and DeveloperCommented:
Sorry, all I see attached is the jpg, not the vsdx file. Am I missing it??
pgoldwasserAuthor Commented:
Sorry.  Let me know if you can get it now.
Scott HelmersVisio Consultant, Trainer, Author, and DeveloperCommented:
Would you believe the line jumps have been there the whole time?

At the current scale of your page, however, they aren't visible because they are really, really small.

Go back into the page setup dialog and change the jump size from .6 to 3, 4, 5 or whatever number gives you the size you want.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
pgoldwasserAuthor Commented:
Thank you so much!  I saw that but when you slide the slider it only goes up to 1 so I did not know I can increase it further.
Scott HelmersVisio Consultant, Trainer, Author, and DeveloperCommented:
Yeah -- it's not obvious, but you can type any number you'd like even though the slider tops out at 1.

Glad I could solve the problem.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Visio

From novice to tech pro — start learning today.