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exchange 2013 / outlook 2013 accepted domain

Posted on 2014-10-29
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Last Modified: 2015-05-05
hi,
    we have an exchange 2013 with say mydomain.local and then mydomain.co.uk and then another accepted domain mydomain2.co.uk.

The emails are flowing fine coming in.

One of the user has email set to mydomain2.co.uk as his primary and it can send and receive ok. The mydomain.co.uk email also exists for that user in the same mailbox.

In outlook 2013,  he gets an option to choose which domain he wants to send email from ie. mydomain.co.uk or mydomain2.co.uk, by default, it is mydomain2.co.uk (accepted domain) as this is what is set in his default reply address.

When he choose to send from mydomain.co.uk, he gets a NDR straight away.  Advice please?
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Question by:Kash
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Expert Comment

by:jparedis
ID: 40411761
Hello,

Any elaboration on the contents of the NDR would be rather useful. "an" NDR can have multiple reasons, so we really need some error codes. Can you paste them here?

Also, can you check if the user has send-as or send-on-behalf permissions for sending as the specified mail address?
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LVL 19

Author Comment

by:Kash
ID: 40412705
From: System Administrator
Sent: 28 October 2014 16:02
Subject: Undeliverable: Problem resolved

Your message did not reach some or all of the intended recipients.

Subject: Problem resolved

Sent: 28/10/2014 16:02

The following recipient(s) cannot be reached:

'Support' on 28/10/2014 16:02

This message could not be sent. Try sending the message again later, or contact your network administrator. Error is [0x80070005-00000000-00000000].


That is the error message.

I am not sure if I can give a mailbox who has an alias for accepted domain FULL MBOX PERMISSIONS ?
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Expert Comment

by:jparedis
ID: 40412747
Have you already tried the information in the following link: http://support.microsoft.com/kb/2918777/en-us ?
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LVL 19

Author Comment

by:Kash
ID: 40413271
Yes we have it don't help.
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Accepted Solution

by:
Kash earned 0 total points
ID: 40753611
found out that it can't be achieved on exchange by design.
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Author Closing Comment

by:Kash
ID: 40759744
no other useful answer
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