exchange 2013 / outlook 2013 accepted domain

hi,
    we have an exchange 2013 with say mydomain.local and then mydomain.co.uk and then another accepted domain mydomain2.co.uk.

The emails are flowing fine coming in.

One of the user has email set to mydomain2.co.uk as his primary and it can send and receive ok. The mydomain.co.uk email also exists for that user in the same mailbox.

In outlook 2013,  he gets an option to choose which domain he wants to send email from ie. mydomain.co.uk or mydomain2.co.uk, by default, it is mydomain2.co.uk (accepted domain) as this is what is set in his default reply address.

When he choose to send from mydomain.co.uk, he gets a NDR straight away.  Advice please?
LVL 19
Kash2nd Line EngineerAsked:
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jparedisCommented:
Hello,

Any elaboration on the contents of the NDR would be rather useful. "an" NDR can have multiple reasons, so we really need some error codes. Can you paste them here?

Also, can you check if the user has send-as or send-on-behalf permissions for sending as the specified mail address?
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Kash2nd Line EngineerAuthor Commented:
From: System Administrator
Sent: 28 October 2014 16:02
Subject: Undeliverable: Problem resolved

Your message did not reach some or all of the intended recipients.

Subject: Problem resolved

Sent: 28/10/2014 16:02

The following recipient(s) cannot be reached:

'Support' on 28/10/2014 16:02

This message could not be sent. Try sending the message again later, or contact your network administrator. Error is [0x80070005-00000000-00000000].


That is the error message.

I am not sure if I can give a mailbox who has an alias for accepted domain FULL MBOX PERMISSIONS ?
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jparedisCommented:
Have you already tried the information in the following link: http://support.microsoft.com/kb/2918777/en-us ?
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Kash2nd Line EngineerAuthor Commented:
Yes we have it don't help.
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Kash2nd Line EngineerAuthor Commented:
found out that it can't be achieved on exchange by design.
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Kash2nd Line EngineerAuthor Commented:
no other useful answer
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