We have a file named 5260 labels.doc.
When it is opened on two different computers, we get two different messages.
On Word 2013 the opening message is "Protected View: Be careful, files from the internet can contain viruses. Unless you need to edit, its safer to stay in protected view." Next to the message we get a button to "ENABLE EDITS".
On Word 365 there is no opening message. But when we try to type in the document, we get "modification is not allowed because the document is opened for viewing only". There is no "enable edits" button !!!!.
We also tried > File tab > Options.
In the General category, we deselected the option to "Open e-mail attachments and other uneditable files in reading view." Clicked OK.
That did not work. We tried closing word, reopening, and still we cannot edit the document.
We tried opening the file on another computer >
ENABLE EDITS >
copy contents to a new document >
Saved it as a Docx file >
emailed docx back to the office 365 computer. Still no luck.
This is disgusting.