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Error Messages when trying to get paperport 11.1 to connect to Epson GT-S50...

I had this problem before and downloaded Epson updated Drivers...which corrected the problem for about a little more than a week. Scanning paperwork and got the same problem again.

I reinstalled the updated Espon Drivers: 15274.5553.16565.15546.16330 - which did not get Paperport to work again.

Therefore I then deleted Paperport; During the Reinstall I get these Error messages as follow: MICROSOFT VISUAL C++ 2005 REDISTRIBUTABLE (X64)
Please wait while Windows configures Microsoft Visual C++2005 Redistributalbe (x64) Getting required information.

Meantime, then this message comes up: Microsoft Visual C++2005 Redistributalbe (x64)
Out of disk space -- Volume: "E": required space: 884 KB; available space: 0 KB. Free some disk space and retry.

Any suggested fixes sure would be appreciated....Thank you.

ASKER CERTIFIED SOLUTION

SerjTech

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SOLUTION

Joe Winograd

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VIRGINIA TESAR GRAHAM

ASKER

All the suggestions from Joe, I had gone through before though I tried them again. Serj tek's s suggestion I sort of took but did it in a different way. I ran Paperport program set up from my hard drive in the C drive. So then it ran, and there was no more error message that drive E was out of space...instead the information went to the blank formatted disc I had in the E drive...presto! It worked right a way.

Joe Winograd

Ginny,

I'm very happy you got it working, but to be clear, running the PP setup program from your C drive has nothing to do with SerjTech's suggestion. His point (and a good one!) was that the Microsoft Visual C++ 2005 redistributables was missing and his suggestion was to install it manually yourself. But as you just discovered, a proper install of PaperPort will install the required redistributables if they aren't already installed.

Seems that the real key to your success was installing from the hard drive (C:) rather than the CD/DVD drive. This has been reported many times before by PaperPort users. In any case, thanks for letting us know what worked for you. Regards, Joe

VIRGINIA TESAR GRAHAM

ASKER

Joe,

You are very welcomed.

Ginny