Solved

PCI Device without driver Vostro 1500, Windows XP

Posted on 2014-10-29
10
713 Views
Last Modified: 2014-10-30
I wouldn't be fixing an XP machine unless I had to.  So, I have to.
I cleaned it up of viruses and now it's running fine except:
When it boots it reports "Found new hardware" "PCI Device" and tries to install.  But it can't find a driver.

I've downloaded and installed all of the drivers I could figure might be the case.

The Device Manager doesn't show a modem.  I've installed modem drivers.  No change.

The Device Manager, in System Devices shows a PCI Device with a yellow exclamation point.  It shows:
PCI\VEN_8086&DEV_284B&SUBSYS_02281028&REV_02\3&61AAA01&0&D8

But, no luck.  Updating driver is the same as the attempt to install at boot.

How to get past this?
0
Comment
Question by:Fred Marshall
  • 5
  • 2
  • 2
  • +1
10 Comments
 
LVL 47

Accepted Solution

by:
dbrunton earned 167 total points
ID: 40412488
Try the modem driver for the Dell Vostro 1400.

This link http://en.community.dell.com/support-forums/laptop/f/3518/t/19298111 describes a similar problem to yours and he solved it by using a 1400 modem driver.

The drivers are here but I'm not sure which one is correct for your system.
0
 
LVL 62

Assisted Solution

by:☠ MASQ ☠
☠ MASQ ☠ earned 167 total points
ID: 40412615
THe PCI/VEN code identifies the device as Microsoft's UAA Bus Driver for High Definition Audio on a Dell Vostro 15xx.

With XP you're going to need Microsoft's Hotfix KB888111 to get this running but with XP out of support I can't find a direct download from them. (WindowsXP-KB888111-x86-ENU.exe)

I found a copy here http://thehotfixshare.net/board/index.php?autocom=downloads&showfile=589 which checked clean with AV scanning.  You might prefer to find a copy from somewhere you trust more (some XP HD driver downloads contain the driver as part of the package).

Once installed and restarted then run the audio driver install again.

It's not really the modem driver you're missing but the audio driver provides support for the modem which is why that appears to be missing.
0
 
LVL 91

Assisted Solution

by:nobus
nobus earned 166 total points
ID: 40412671
probably that driver is included in the sound driver - so update that one
0
 
LVL 25

Author Comment

by:Fred Marshall
ID: 40413420
Thanks!
The Conexant D330 HDA MDC v.92 modem.  It's the same file for the 1400 and the 1500.  I've tried it already.  Still no modem and still an unidentified PCI Device.

I also note that things are not apparently "OK" otherwise.  There's no sound / no sound device even though the audio part of Device Manager looks normal.  Maybe that's a clue.
I have already installed the Microsoft UUA driver.
I've installed all the sound drivers I can find on the Dell site for this computer.  Some of them won't install because they don't like this computer....

I haven't done one of these re: sound in a long time.  I'm wondering what might be suggested next steps?
0
 
LVL 91

Expert Comment

by:nobus
ID: 40413495
post a screenshot of device manager with the problematic devices expanded : sound, problem device
0
Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

 
LVL 25

Author Comment

by:Fred Marshall
ID: 40414001
Well, it's fixed now.  Not a process that I expected nor have ever seen before.
When I was getting ready to do the screen shots, I decided to try to "roll back" the driver on the PCI Device with no driver installed.
As soon as I did that, the PCI Device entry disappeared, which I assumed was temporary.
Then a bunch of the drivers that I had tried to install before, went ahead and installed themselves.
The sound is now working.
AND, the PCI Device is GONE!!
I have the notion that this was a remnant of a parasite perhaps.

Thanks for your help!
0
 
LVL 25

Author Comment

by:Fred Marshall
ID: 40414267
I've requested that this question be closed as follows:

Accepted answer: 0 points for fmarshall's comment #a40414001

for the following reason:

This is what fixed it but I can't be sure that the advice given would not have been effective as well.
0
 
LVL 25

Author Comment

by:Fred Marshall
ID: 40414014
I intended to award points - so I object to my own action.
0
 
LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 40414183
I intended to award points - so I object to my own action - LOL! -  You need to press "Object" not "Submit" then :)

Good to hear it's fixed  however it happened.
0
 
LVL 25

Author Comment

by:Fred Marshall
ID: 40414268
I intended to award points - so I object to my own closure
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

It is only natural that we all want our PCs to be in good working order, improved system performance, so that is exactly how programs are advertised to entice. They say things like:            •      PC crashes? Get registry cleaner to repair it!    …
Sometimes a user will call me frantically, explaining that something has gone wrong and they have tried everything (read - they have messed it up more and now need someone to clean up) and it still does no good, can I help them?!  Usually the standa…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now