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  • Status: Solved
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how to add a auto reply on server

Please help me with adding the auto reply on server, service desk has told that they do normal auto replies so have sent the task to l3 team.  :- User has said that :------

Hello,

 

Customer rr will end its contract with Bb soon.
Therefore, as of the 1st of November, can you please activate an auto-reply message when email is send to following email address: rr@rr.com

Auto-reply message should read:

Dear sender,

The collaboration between rr and Bb Travel has stopped.

For changes or cancellations  please send an email to rr.rrchange@rr.com
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ITISEMEA
Asked:
ITISEMEA
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1 Solution
 
jparedisCommented:
two different approaches are possible:

1. use out-of-office
* mail recipient must keep on existing in the Exchange Org
* Rather easy configuration (you can choose between Powershell or Outlook / OWA)
- Set-up in Outlook: http://support.microsoft.com/kb/290846
- Set-up through PowerShell: http://support.microsoft.com/kb/2667296 

2. Use Transport Rules
* Central Configuration Place
* A bit more "dangerous" to set-up (as a wrong setting can impact all users in your environment)
https://social.technet.microsoft.com/forums/exchange/en-US/dcf74b3c-063f-42ed-bed2-37b6e882445b/transport-rule-for-automatic-reply-to-sender
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ITISEMEAAuthor Commented:
Powershell i found earlier, however i want to know that places where what to fill eg. alias etc like this running powershell is risky since do not know much of it. Also i think just open the powershell and start these commands or do i have to add and credentials or any command in starting.
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jparedisCommented:
If you want to use the approach number one, and do it by Powershell, the following commands are what you need. Keep in mind these commands have to be executed in an Exchange Management Shell, and not a regular PowerShell Session.

$internalmessage ="type the message you want the senders to see if they belong to the exchange org"
$externalmessage="type the message you want the senders to see if they are external, and not from the exchange org"

Set-MailboxAutoReplyConfiguration emailadress@domain.com -AutoReplyState enabled -ExternalAudience all -InternalMessage "$internalmessage" -ExternalMessage "$externalmessage"
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