Solved

Business PC compromised and bank details taken and transfers attempted by persons unknown - bank req PC be cleaned.

Posted on 2014-10-30
3
116 Views
Last Modified: 2014-11-14
Hi,

The PC is used for online banking.
Bank called and said suspicious activity on account (conf by owners of account )and stopped all $ transfers until bug found / removed.

Ive ran Superanti Spy and Mbam

Any other aps to run?
Best anti-virus around at the moment?  (They had an anti virus ap)

As a matter of interest, wouldn't chrome be more secure than IE ?

On the way now to go onsite
0
Comment
Question by:feck1
3 Comments
 
LVL 7

Assisted Solution

by:Stampel
Stampel earned 167 total points
ID: 40413064
Chrome is very attentive on security and looks safer to me.
Have a look at http://tiptopsecurity.com/safest-web-browser-chrome-firefox-ie-opera-safari-comparison-chart/

You could use Lavasoft Ad Aware :
http://www.lavasoft.com/

The best antivirus to me among those i have tryed is Kaspersky :
http://www.kaspersky.com/
According internet it would be Symantec and Bitdefender

Considering your problem, i would format and reinstall from scratch and use this PC only for banking / not for surfing.

If you have a bit knowledge of it or if you wanna learn, use Linux instead of windows.
0
 
LVL 8

Assisted Solution

by:R_Edwards
R_Edwards earned 167 total points
ID: 40413072
Feck1,
     there are a few things you can try:
1. run antivirus and spyware from a bootable CD
2. run a root kit checker
3. if you have systernals suite available (free download) see what is running in the background, regmon, filemon, etc.
4. what is showing up in netstat, is there any odd processes, if so delete them

I prefer firefox and opera over chrome and IE, but that is a preference.

I do agree with Stampel, use this for banking only and not surfing, if you can.

I do hope this helps
-=Richard
0
 
LVL 95

Accepted Solution

by:
Lee W, MVP earned 166 total points
ID: 40413087
WIPE AND RELOAD.  Why wouldn't you?  No cleaning is going to be as effective.  And not just format - WIPE - DBAN disk wipe.  You really want to be safe, make sure there isn't some kind of BIOS hack, replace the PC.  This is BANKING information.  Is that not worth a few dollars to keep secure.
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Pfsense & Black list. 2 130
Help me determine a Spam Email 3 78
How to handle Ransom ware 23 101
Is there a removal tool and a decryption tool for Osiris ransomware 6 73
There are many reasons malware will stay around and continue to grow as a business.  The biggest reason is the expanding customer base.  More than 40% of people who are infected with ransomware, pay the ransom.  That makes ransomware a multi-million…
Read about achieving the basic levels of HRIS security in the workplace.
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now