How to remove WSE_Astromendav Malware?

Hi,
I'm a local admin on Windows 7 PC.  I tried uninstalling in program and Feature but it said I have no access.  I followed this article, http://www.exterminate-it.com/malpedia/file/wse_astromenda#location, gain access to this folder, C:\Windows\System32\Tasks\WSE_Astromenda   (I see WSE_Astromenda file name there).
But still getting no access message when I tried to uninstall it.  
I have Sophos at work that Quarnteen the virus but I have not permission to take action.   The desktop support is coming this afternoon and maybe need to reimage my pc to remove the virus.  Is there a way to remove this without reimaging my PC?  Thank you.
lapuccaAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

jcimarronCommented:
lapucca --
Try deleting in SafeMode.  Astromenda may be tied up with some other process in Normal Mode.

If no help take ownership and possession of the folder and file.
http://www.addictivetips.com/windows-tips/windows-7-access-denied-permission-ownership/

Try the procedure here
http://www.exterminate-it.com/malpedia/file/wse_astromenda
How to Remove WSE_Astromenda
I have never used software from this site, so cannot recommend you use it, but the procedure given may help.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
lapuccaAuthor Commented:
The problem is that I don't see the file name mentioned in this site, http://www.exterminate-it.com/malpedia/file/wse_astromenda , in the file folder or in the task manager to terminate or delete.  The only possible files found in the Tasks folders are
{7EC5DF29-7B59-4F7D-B6B6-065DACBFB051} and WSE_Astromenda.  However, I don't know what the first file is.

What about this Trojan Killer tool?  https://www.system-tips.net/tips-remove-astromenda-search-virus/
0
David Johnson, CD, MVPOwnerCommented:
go into task scheduler and remove astromedia, task manager should be able to stop it now, now you can delete it.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 7

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.