Exchange 2010 SP3 to Office 365 Migration - Do Mail Contacts (SMTP) exist in Office 365 ?

Posted on 2014-10-30
Medium Priority
Last Modified: 2014-11-05
Greetings, everyone.

We will be migrating from Exchange 2010 SP3 to Office 365 in the near future.

We currently use "Mail Contacts" with SMTP addresses to send mail to an internal address in our global address list and have it forwarded to an external recipient.  This is accomplished by creating a Mail Contact with an external SMTP address.  An actual example:   We have an internal "Help IT" e-mail address in our global address book.  When a help request is sent to that address, it is automatically forwarded to a Mail Contact SMTP address so that it's delivered to our Salesforce Case queue.

Thanks much.
Question by:lapavoni
  • 2

Expert Comment

by:Jorge Ocampo
ID: 40414441
Yes Contacts do exist in office 365

Accepted Solution

Jorge Ocampo earned 1500 total points
ID: 40414493
For a better Answer please note that contacts do not have a mailbox so DirSync will handle sync between all your contacts to the cloud.

Author Closing Comment

ID: 40424657
Not a detailed solution, but an answer to my question.

Featured Post

Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Here is a method which can be used to help resolve a "Content Index Failed" error on a Microsoft Exchange Server.
After a recent Outlook migration from a 2007 to 2010 environment, some issues with Distribution List owners were realized. In this article, I explain how that was rectified.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Hi, this video explains a free download that you can incorporate into your Access databases, or use stand-alone for contact management. Contacts -- Names, Addresses, Phone Numbers, eMail Addresses, Websites, Lists, Projects, Notes, Attachments…

619 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question