DiTechOps
asked on
Just found the second instance of a rule called "Untitled" being created in Outlook 2013. It moves email with 'password' or 'virus' or 'malware' or 'phishing' or 'phished' (etc..) to the deleted items
Just found the second instance of a rule called "Untitled" being created in Outlook 2013. It moves emails with 'password' or 'virus' or 'malware' or 'phishing' or 'phished' (etc..) to the deleted items folder. It's more annoying than malicious because people are not getting certain emails to their inbox (each of the 2 rules had something unique added to the list probably from the subject of an email on the users machine).
The only thing on the internet so far for this issue has gone unanswered, at the following link:
https://social.technet.microsoft.com/Forums/office/en-US/a45a640a-1b66-4935-b378-26e9a1604f0d/outlook-2010-email-rule-untitled-created?forum=outlook
The only thing on the internet so far for this issue has gone unanswered, at the following link:
https://social.technet.microsoft.com/Forums/office/en-US/a45a640a-1b66-4935-b378-26e9a1604f0d/outlook-2010-email-rule-untitled-created?forum=outlook
strivoli
Disable that Rule. If the Rule is created automatically each time you open Outlook, try opening Outlook in Safe Mode. There must be an Add-On (your AV or AntiSpam SW?) that creates that Rule itself.
ASKER
No add-ons creating the rules and we have disabled without it popping back up, just concerned that 2 machines and possibly more have this rare issue happening to them. If it was created by an anti-virus program or even some weird combination of clicks in Outlook itself, a google search should turn up something yet does not.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Definitive answer as to what was/is going on.