Junk Email - "JUNK"

Posted on 2014-10-30
Last Modified: 2014-11-09
I was at office and I was on the server checking at Exchange.  All the people here were complaining that all the junk email folder started as "JUNK".  I went through everything on the server but I can't find where you could set up so that every time you got a Junk Email with in Subject.  I'm guessing that an old consultant set it up way back and then left.

How can I remove this "JUNK" within the subject?

Thank you.
Question by:tmckinney01
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Expert Comment

by:Asif Bacchus
ID: 40415049
What version of Exchange are you using?  Assuming 2007 or later, this seems like a transport rule prepending a subject with the work 'Junk'.  I suggest checking the Exchange Management Console (EMC) under Organization Configuration > Hub Transport >  Transport Rules tab and see if there is a rule there that is prepending the subject based on a header value or an SCL value.

Author Comment

ID: 40415599
I'm sorry, this Exchange on office 365.

Expert Comment

by:Asif Bacchus
ID: 40416520
Ah, sorry, I don't know much about Office 365.  Is there a control panel of some sort that you can check transport rules?  Other than that, I'm afraid you'll have to get some advice from someone more knowledgeable about Office 365 specifically.

Good luck!
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Accepted Solution

tmckinney01 earned 0 total points
ID: 40423244
I found it within "Exchange admin center".

Expert Comment

by:Asif Bacchus
ID: 40423446
Good to know, hopefully that helps someone else in the future looking for the same answer. Glad you go it figured out!

Author Closing Comment

ID: 40431023
I found it within "Exchange admin center".

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