I wonder if you want help me. I have a user that is unable to receive emails in Outlook 2010. The Desktop Support team rebuilt her Outlook 2010 profile but it's still a problem.
She has returned from Maternity leave and her account was migrated over from either Lotus Notes or Exchange 2003 . I know quest was involved so I'm assuming Lotues
I checked her mailbox settings and noticed that Message Delivery restrictions was fine and that Accept messages from All senders was enabled. The SMTP settings are fine and the user is able to send email messages just not receive.
The Hide from Exchange Address lists is not enabled. I also conducted message tracking and saw alot of messages in there very recently. I also conducted a mailbox repair using powershell. Is there anything else I need to be checking.
The user will be back in the office Monday morning.
We are using Exchange 2010