Solved

2008r2 server boot problem

Posted on 2014-10-31
13
141 Views
Last Modified: 2014-11-21
Greetings,
I have a Microsoft 2008r2 server that is not letting me get to a sign on screen. it boots to a screen that says "the system cannot find the file specified" and there is an ok button.  I can click the "ok"button but the same screen reappears.

History: this is an exchange server, 2010 with sp3. I was having problems with the mobile devices connecting to exchange, in the event viewer logs, it showed issues writing to iis.  Sooo, i rebooted the server and it came up with the error above.

 i can access most of the server remotely, if i rdp to the server, i get the same screen  "the system cannot find the file specified". I can access the c$ drive remotely and browse the hard drive, most of exchange is still working except iis. I was having problems with the mobile devices connecting to exchange, in the event viewer logs, it showed issues writing to iis.  Sooo, i rebooted the server and it came up with the error above. I can access most of exchange from the emc of the new server.

If i look in the event viewer from the bad server, the only thing it shows is repeated errors of "The IIS Admin Service service terminated with the following error:
The system cannot find the file specified."

I can access the event viewer logs from the bad sever from another exchange server i built to replace this during the issue. i can access and manage most services of the bad exchange server with the emc from the new server.

i have ran a chkdsk from boot media, it found no problems.

how can i find the file that is causing this.. or any other help is welcome.

thanks.
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Question by:chris_nt
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13 Comments
 
LVL 14

Expert Comment

by:Don Thomson
ID: 40416222
Have you tried booting into safe mode with networking  or last known good configuration?
Does the error msg give any indication as to which file is missing?
0
 

Author Comment

by:chris_nt
ID: 40416256
i have tried both, it still boots to the screen with the missing file error with an "ok" button.
0
 
LVL 13

Expert Comment

by:Rizzle
ID: 40416286
I would advise attempting a Startup Repair from the OEM Media

http://social.technet.microsoft.com/wiki/contents/articles/4162.windows-server-2008-repair-steps-for-no-boot-issues.aspx

Another thing to try, once booted into Windows RE then go to the Command Prompt and try the following command

bootrec /fixboot

Issue may well be Registry related, can you post a picture of the error please just to help us investigate further?
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Author Comment

by:chris_nt
ID: 40416332
It's not a boot record issue, the system boots, it never gets a logon screen. i have attached the screenshot of the server desktop, and a shot of the system log file from event viewer.  i am remotely connected to the event viewer from a different server.

I believe these errors are related

server-desktop.JPGevent-viewer--remote-.JPG
0
 
LVL 13

Expert Comment

by:Rizzle
ID: 40416348
Can you remotely connect to the servers services and then stop the IIS related services?

Also worth trying the startup repair anyway to fix any discrepancies.
0
 

Author Comment

by:chris_nt
ID: 40416357
the "world wide web publishing service" won't start. are there any other services i can disable related to the iis?

the startup repair is on my list, but last course of action.
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Author Comment

by:chris_nt
ID: 40416369
ok, the world wide web publishing service was started, i disable it and rebooted. same error
0
 

Author Comment

by:chris_nt
ID: 40416377
Update, disabling the  world wide web publishing service stopped the errors in the event log. so it looks good now, but still getting same screen on sever after boot. so i guess the errors aren't related.
0
 
LVL 13

Expert Comment

by:Rizzle
ID: 40417089
Try the startup repair to see if it finds anything, also check the services on the server to see which are set Automatic and then see if they're all running correctly.
0
 
LVL 81

Expert Comment

by:David Johnson, CD, MVP
ID: 40417290
No backup's I guess. Can you boot into safe mode or safe mode with networking or even safe mode command prompt?
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Accepted Solution

by:
chris_nt earned 0 total points
ID: 40446047
the final solution on this was to build another exchange server and move all services to it and shut down the old server.
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Author Comment

by:chris_nt
ID: 40446048
I do want to thank everyone for their help. Some time you just have to fdisk and move on.
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Author Closing Comment

by:chris_nt
ID: 40456971
Built new server, i hate not knowing what happened, but sometimes you have to fdisk it and move on.
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