Turning off the firewall in windows 8.1

When I go to the windows 8.1 firewall page and try to turn off the firewall nothing happens when you click any of the left hand items, Just like not being there. What would be causing this to do that.

I know I am going to get a lot of static on wanting to turn off the firewall, but I have a problem connecting to a certain domain and I want to see if that is what is causing it.
Because it works fine on my laptop.
starviewAsked:
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McKnifeCommented:
I have no explanation, but can assure you the firewall does not block any outgoing connections by default. Also. It is stateful.
REITCommented:
Just stop the Windows Firewall service, if that is causing the issue just stop the service and set it to disabled on startup.
starviewAuthor Commented:
I would stop it if I could that is the problem, when I click to stop it it does nothing, it is like there is no file there to click, but show one.
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REITCommented:
Can you screenshot shot the Firewall service for me so i can see.. When you attempt to stop it don't you get a message saying the windows firewall is off?
starviewAuthor Commented:
firewall.pngfirewall.png
REITCommented:
So you click the option down the left hand side and then it should take you to another page where you can disable the firewall. Have you tried to stop the Firewall Service? Type services in the search and then stop the firewall service then set the startup type of the service to disabled.
David Johnson, CD, MVPOwnerCommented:
from an elevated  command prompt
sc stop MpsSvc   ---- stops firewall


sc start MpsSvc  ----- starts service

Simple powershell script testfirewall.psq
stop-service -Name "MPSSVC" -Force
Get-Service | Where-Object {$_.Name -like "MpsSvc"}
## wait 10 minutes  so you don't forget to turn it back on after testing
start-sleep -Seconds 300
Start-Service -Name "MPSSVC"
Get-Service | Where-Object {$_.Name -like "MpsSvc"}

Open in new window

McKnifeCommented:
Just for your info: if you turn off the firewall service, that does not mean suddenly all connections are possible - that's not the way it works. Actually, if that service is off, nothing goes in. Turning off the firewall the way he tries to is the way to go - if it would only work... :)

So please try the command line version from an elevated command prompt:
netsh advfirewall set currentprofile state off

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Arman KhodabandeIT Manager and ConsultantCommented:
Open an elevated command prompt window. (Start > Type cmd> right click and select Run as administrator)
Type the following comand and report back the message :
net stop MpsSvc
McKnifeCommented:
Arman, did you read previous comments?
starviewAuthor Commented:
Screenshot--3-.png
I was able to disable the firewall in service
But I found another problem as will.
I posted another file with shows that everytime I select to repair one of these area I get the following error0x800703FA
McKnifeCommented:
Please accept the fact that there's no use disabling the service. Again: that's not how it works.
Try the command I gave you instead:
netsh advfirewall set currentprofile state off
EirmanChief Operations ManagerCommented:
If you can't access a particular website on one machine it's probable worth looking at the hosts file to be sure that it's not being blocked there.
starviewAuthor Commented:
ok thank you, I ran "netsh advfirewall set currentprofile state of"f  and it open up my incoming Outlook email from my oneplaceonly.com hosting. Now that it is working, how do I put the firewall back up and still have email working?
McKnifeCommented:
See of You Can get logging to work, so you can see what was blocked.
starviewAuthor Commented:
I am not to sure of what you mean by logging into work
starviewAuthor Commented:
I am noy sure of what is going on....One minute Iam fine the next minute I am not.
The error I am getting now is:

Task 'robertc2u@oneplaceonly.com - Receiving' reported error (0x800CCC0D) : 'Cannot find the e-mail server. Verify the server information in your account properties.'
McKnifeCommented:
As I told you in my first posting: t is very unlikely that the firewall is the cause because it does block no outgoing traffic by default and is stateful as well (see http://en.wikipedia.org/wiki/Stateful_firewall ).

As for logging: in your first screenshot clicked on advanced settings, in the next screen that appears on "windows firewall properties" and that is where you can setup logging options.
David Johnson, CD, MVPOwnerCommented:
something is wrong between you and the mailbox server. a tracert when the problem occurs may be useful in showing you where the traffic ends.  There could be a defective switch or cable in the route.
starviewAuthor Commented:
Mcknife,
I know that is what you said before.
It isn't the out going calls that I am have problems so much with it is the incoming calls
and that seems to have stop since the firewall is off. I guess I could turn it back on and see if it continues or go back the way it was.

Where would I get a tracert?
starviewAuthor Commented:
Thank you to all
David Johnson, CD, MVPOwnerCommented:
from a command prompt
type "tracert networkaddress"  replace networkaddress with the address you are having problems with.
starviewAuthor Commented:
Thank you
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