I am unable to print due to problems with the Windows Print Spooler service. This started happening a couple of days ago without any apparent reason that I can think of other than after a routine overnight Windows update. The worst is that this happened on both of my computers that I use in my home office, Windows 7 and Windows 8, which are part of a "Homegroup" network. I have tried many different recommendations from Microsoft and other sources that I have researched online, but I have yet to find a good solutions. I am attaching a document which shows all the different things I have tried, event viewer info, and screen captures, but here are some of the things I have tried:
I cannot delete or re-add the printers because the print spooler service keeps shutting down. I have tried following Microsoft recommendations:
1) In Windows Safe Mode deleted the spool printer and driver files from
2) In the Windows registry I removed subkeys from the following sections
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86
In the subkey list, there should only be the following subkeys:
ii. Print Processors
3) I also removed subkeys from the following section
In the list of subkeys, there should only be the following subkeys for the default print monitors:
i. BJ Language Monitor
ii. Local Port
iii. PJL Language Monitor
iv. Standard TCP/IP Port
v. USB Monitor
4) I also followed recommendations to remove printers in the registry:
a. Open Regedit, goto:
b. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
c. Remove the print driver from there.
d. Also goto:
e. And remove the printer from that list.
f. Locate and then click the following registry key:
g. Right-click Spooler, click Export, Save a backup file on your desktop.
NOTE: If an unexpected issue be encountered after modifying registry, please double click the file to restore the backup .
h. 4. In the details pane, if the DependOnService value shows values of RPCSS and other key, right-click DependOnService, and then click Modify.
i. 5. In the Value data box, delete other key, and then click OK.
I am desperate to get this issue resolved since I cannot print with either of my printers, HP Officejet and Brother MFC, from neither of my computers. Any ideas or suggestions are welcomed and greatly appreciated.