Solved

vCenter 5.1 install fails on W2008 R2 Enterprise in SSO installed

Posted on 2014-11-02
10
780 Views
Last Modified: 2014-12-09
Hi,

Am trying to install vCenter 5.1 on a fresh Windows 2008 R2 Enterprise box.  It fails with the following:
The call to SRSetRestorePoint API failed. Returned status: 0. GetLastError() returned: 127

Any suggestions?

Thanks!

--Ben
0
Comment
Question by:Ben Conner
  • 7
  • 3
10 Comments
 
LVL 118
ID: 40418608
If you look through the setup log, does it show any other errors ?
0
 

Author Comment

by:Ben Conner
ID: 40418624
Nothing with 'failed' in it; there were some errors when it was looking for stuff under c:\documents and settings\, but there was nothing under there.  Not sure why it was nosing around there to start with.  The only other things I saw with 'error' in them were strings getting loaded in the SQL Express database it uses.

--Ben
0
 
LVL 118
ID: 40418627
This is Windows 2008 R2 ?

This is not a re-install of vCenter Server or SSO ?
0
 

Author Comment

by:Ben Conner
ID: 40418631
Correct.

--Ben
0
 

Author Comment

by:Ben Conner
ID: 40418637
Scratch that.  I had initially tried to install vCenter 5.5; ran into a problem I didn't recognize, so I dropped back to 5.1.  The 5.5 install threw some weird errors:

CustomAction VM_IsVCREDIST64Installed returned actual error code 1157 (note this may not be 100% accurate if translation happened inside sandbox)
Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action VM_IsVCREDIST64Installed, entry: VmSetupIsVCREDIST64Installed, library: C:\Users\ADMINI~1.LOC\AppData\Local\Temp\1\MSI4E8D.tmp
MSI (c) (08:CC) [12:30:51:639]: Product: Simple Install -- Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action VM_IsVCREDIST64Installed, entry: VmSetupIsVCREDIST64Installed, library: C:\Users\ADMINI~1.LOC\AppData\Local\Temp\1\MSI4E8D.tmp
MSI (c) (08:CC) [12:30:51:639]: Doing action: FatalError
Action 12:30:51: FatalError.
Action start 12:30:51: FatalError.
Action 12:30:51: FatalError. Dialog created
Action ended 12:30:56: FatalError. Return value 2.

Coudn't sort those out so I just tried to drop back to 5.1.

--Ben
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 118
ID: 40418650
do you have a

C:\ProgramData\VMware\

folder?
0
 

Author Comment

by:Ben Conner
ID: 40418653
No.

--Ben
0
 

Author Comment

by:Ben Conner
ID: 40418691
Decided to search for 'invalid' and got back this:

Action 14:34:13: VM_InstallCastle. Configuring vCenter Single Sign On. It will take few minutes...
MSI (s) (E0:04) [14:34:13:070]: Executing op: CustomActionSchedule(Action=VM_InstallCastle,ActionType=9217,Source=BinaryData,Target=**********,CustomActionData=**********)
MSI (s) (E0:04) [14:34:13:070]: Creating MSIHANDLE (19023) of type 790536 for thread 2820
MSI (s) (E0:64) [14:34:13:070]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIEEFF.tmp, Entrypoint: VMExecuteSSOCommand
MSI (s) (E0!98) [14:34:14:802]: Creating MSIHANDLE (19024) of type 790531 for thread 2712
Error 29102.An invalid argument was provided.
MSI (s) (E0!98) [14:35:11:493]: Product: vCenter Single Sign On -- Error 29102.An invalid argument was provided.

Did try to see what was in the .tmp file.  Doesn't exist now.

--Ben
0
 

Accepted Solution

by:
Ben Conner earned 0 total points
ID: 40481325
Just doing some cleanup on EE; was never able to get 5.1 installed.  I finally did get 5.5 installed so that is close enough, I guess.

Thanks for the effort on this one!  Much appreciated...

--Ben
0
 

Author Closing Comment

by:Ben Conner
ID: 40488456
Other solutions didn't work; found a workaround instead.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When we have a dead host and we lose all connections to the ESXi, and we need to find a way to move all VMs from that dead ESXi host.
In this article, I will show you HOW TO: Suppress Configuration Issues and Warnings Alert displayed in Summary status for ESXi 6.5 after enabling SSH or ESXi Shell.
Teach the user how to use configure the vCenter Server storage filters Open vSphere Web Client:  Navigate to vCenter Server Advanced Settings: Add the four vCenter Server storage filters: Review the advanced settings: Modify the values of the four v…
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now