Solved

Outlook 2007 SP3 - Attach file causes Outlook to shutdown

Posted on 2014-11-02
4
146 Views
Last Modified: 2015-01-01
Strange one here, OL2007 will shutdown when trying to attach anything, disabled all addons, tried Safemode, same problem.
Removed Office and reinstalled, same problem.
Searched but not seeing any solutions, anyone know why ?
Running on XP SP3.

Added
But if the user select a file from outside Outlook and choose sent as email, it will attach ok.
0
Comment
Question by:Combemartin
  • 3
4 Comments
 
LVL 94

Expert Comment

by:John Hurst
ID: 40418710
Given what you have tried and also the Outlook 2007 works fine in XP, set up a New, Test, Windows User Profile (Account), log into the new account and try Outlook in the new account.

One reason for the problem you have is Windows Profile damage.
0
 

Author Comment

by:Combemartin
ID: 40426084
I have created a new profile, same problem, when reply, if the user click attach, it will shutdown as before.
0
 
LVL 94

Accepted Solution

by:
John Hurst earned 500 total points
ID: 40426097
Windows XP is insecure today (dead, no patches anymore). So if the problem spans Windows profiles and you have tried uninstalling / reinstalling Office, then it would appear that you need to rebuild the XP machine.
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 40527017
@Combemartin  - Thanks and I was happy to help, although I know it is unfortunate that you must rebuild.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
Learn how to create and modify your own paragraph styles in Microsoft Word. This can be helpful when wanting to make consistently referenced styles throughout a document or template.

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question