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Corrupt E00.log file in Exchange 2010

Posted on 2014-11-03
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Last Modified: 2014-11-03
Hi

I have a small business server 2011 and exchange will not mount.

It appears that the E00.log file is corrupt. I have tried running the /r switch is exeutil on it but it fails. I cannot delete this file as is says it is corrupt.

Is there a way of deleting it and then remounting the mailbox database without it as the back of the folder containing this file has not worked.

Alternatively if I can delete it can i rename the next most recent err log file in its place?

This is really urgent as I have no emails

Thanks
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Question by:JayHine
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Miguel Angel Perez Muñoz earned 500 total points
ID: 40418980
Try set Exchange storage service to disabled and reboot your server.
Then, rename log file to something like e00.tmp and try repair log files, change service to auto, start service  and mount database.
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Author Comment

by:JayHine
ID: 40419100
Hi
I do not have an "exchange storage" service?
ALso I have now run eseutil /p and the database says it is okay.
However, when I try and mount the database I get the error message:
Couldnt mount the database that you specified. Specified database Mailbox Database; Error Code: An active Manager operation failed with a transient error. Please retry the operation. Error; database actin failed with transient error. Error; a transient ewrror occurred during a database operation Error; MapiExceptionJetErrorFilelOBBeyondE)F

Any ideas?
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Expert Comment

by:Miguel Angel Perez Muñoz
ID: 40419114
Set your log files as original, and try with "eseutil /ml e00" to check logs.
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Expert Comment

by:Adam Farage
ID: 40419168
- Remove the checkpoint file to a different directory
- Run ESEUTIL with /r and /a (so ESEUTIL /r e00 /a). /a should fill in the corrupt file with a blank limiting the dataloss.

Let us know how that goes.
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Expert Comment

by:Adam Farage
ID: 40419182
Sorry, I didnt read that you already ran ESEUTIL /P...

Try two these two things in this order:

- Removing the checkpoint (just rename it)
- Force mounting the database

Mount-Database DBName -Force

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The reason I say this is because if you do not move the .chk file then the Active Manager (Primary active manager to be exact) will actually look at the dbTime on the chk file to make sure it matches the files in your directory, in this case it does not. Moving the checkpoint file should resolve this issue.
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Author Closing Comment

by:JayHine
ID: 40419191
Hi,
Thanks for the help. In the end I disabled all the Exchange Services, rebooted the server and was able to delete the E00.log file.

I then reset the services back to automatic and then rebooted the server. The database was successfully mounted so all is good now.

Thanks again
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