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Windows 7 print spooler stops

Posted on 2014-11-03
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Last Modified: 2014-11-03
Windows 7 workstation, print spooler stops, when restarted then stops again
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Question by:kingsville
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Emmanuel Adebayo earned 500 total points
ID: 40419260
Hi,

Has this been working before? Do you recently update the security/hotfixes? Do you have the correct driver installed?

Have you deleted the actual spool files that may be lingering or corrupt? If the spooler service is stopped go to C:\Windows\System32\spool\PRINTERS and delete any files in there and then restart your print spooler.

Check HKEY_LOCAL_MACHINE\SYSTEM\CURRENTCONTROLSET\CONTROL\PRINT\, look at the provider folder, delete those that are not LanMan Print Services and Internet Print Provider
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Expert Comment

by:John Hurst
ID: 40419282
Also, try running System File Checker. Open an admin command prompt and run SFC /SCANNOW. Allow to complete, run again, restart and test.

Also try restoring to a prior point. Action Centre, Recovery, System Restore option.

Try removing the printer and driver in Safe Mode and then see if you can reinstall it.
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Author Closing Comment

by:kingsville
ID: 40420126
this worked as outlined
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