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Daylight Saving time on Polycom SoundPoint IP phones and FreePBX not updating automatically

Posted on 2014-11-03
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Last Modified: 2014-11-15
Hi,

When Daylight Saving changes occur, our Polycom SoundPoint phones (we have 335's, 450's, and 550's) never update the time accordingly. I have to go into the SIP.cfg and modify the timezone there and reboot the phones. There has to be a way that this happens automatically as with every other piece of computer equipment. How do I make sure these phones just update their time automatically without my involvement?

Thank you
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Question by:OAC Technology
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5 Comments
 
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Expert Comment

by:Phonebuff
ID: 40421473
First thing would be to log in and check the DST start & Stop dates -

Second would be confirm what NTP Server it's looking at and that it can reach that server -
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Author Comment

by:OAC Technology
ID: 40426473
What should I have in my sip.cfg file for DST to work properly? The NTP server is the phone system and that correctly changes DST. The phones can reach this server.
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Expert Comment

by:Phonebuff
ID: 40426492
Sorry,  Not sure what the XML tag is for this on the current Polycoms.
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Accepted Solution

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OAC Technology earned 0 total points
ID: 40432708
This is what I put into my sip.cfg file and it seems to be working, but I guess I'll need to wait until DST stops to be sure it works 100%

  <TCP_IP>
     <SNTP
       tcpIpApp.sntp.resyncPeriod="86400"
       tcpIpApp.sntp.address="pool.ntp.org"
       tcpIpApp.sntp.address.overrideDHCP="1"
       tcpIpApp.sntp.gmtOffset="-21600"
       tcpIpApp.sntp.gmtOffset.overrideDHCP="1"
       tcpIpApp.sntp.daylightSavings.enable="1"
tcpIpApp.sntp.daylightSavings.fixedDayEnable="0"
tcpIpApp.sntp.daylightSavings.start.month="3"
tcpIpApp.sntp.daylightSavings.start.date="8"
tcpIpApp.sntp.daylightSavings.start.time="2"
tcpIpApp.sntp.daylightSavings.start.dayOfWeek="1"
tcpIpApp.sntp.daylightSavings.start.dayOfWeek.lastInMonth="0"
tcpIpApp.sntp.daylightSavings.stop.month="11"
tcpIpApp.sntp.daylightSavings.stop.date="1"
tcpIpApp.sntp.daylightSavings.stop.time="2"
tcpIpApp.sntp.daylightSavings.stop.dayOfWeek="1"
tcpIpApp.sntp.daylightSavings.stop.dayOfWeek.lastInMonth="0"
/>
  </TCP_IP>


Thanks
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Author Closing Comment

by:OAC Technology
ID: 40444301
Found solution
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