Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

MS Outlook 2007 search not working

Posted on 2014-11-03
6
Medium Priority
?
104 Views
Last Modified: 2014-12-29
I have Microsoft's Outlook 2007 on a desktop running Windows 7. When I call up the "Contacts," and enter a term in the "search results," I don't get consistent results. For example:
-Contacts will not show up at all
-some of the contacts that meet the search criteria will display
-all of them will display

How do I get the search function go against all my contacts consistently?

Thanks
0
Comment
Question by:photoman11
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
  • 2
6 Comments
 
LVL 17

Accepted Solution

by:
pjam earned 2000 total points
ID: 40419638
I would run a repair first.  Control Panel program Features, select Microsoft Office 2007 and then select Change at the top and then repair.  if that does not help do a reinstall.
0
 
LVL 9

Expert Comment

by:stu29
ID: 40419656
I have seen odd things like this resolved by simply deleting the OST file and then letting outlook recreate it on next startup.

Navigate to  C:\Users\username\AppData\Local\Microsoft\Outlook and either rename or delete the OST file.
0
 

Author Comment

by:photoman11
ID: 40420341
stu29,

Followed your path but I don't have any OST file. What does that mean?
0
Learn Veeam advantages over legacy backup

Every day, more and more legacy backup customers switch to Veeam. Technologies designed for the client-server era cannot restore any IT service running in the hybrid cloud within seconds. Learn top Veeam advantages over legacy backup and get Veeam for the price of your renewal

 

Author Comment

by:photoman11
ID: 40420366
pjam,
I then tried to run a repair by going to Control Panel and ran repair on MS Office System, and got the message that  it did NOT complete successfully. If I do a reinstall, won't I lose all my inputted data?
0
 
LVL 17

Expert Comment

by:pjam
ID: 40420450
OST is for those on an Exchange server.  if you are using Personal folders PST you won't have that.
No re-install does not affect your documents.
Am concerned you could not repair, may be caused by something else.
Is your Anti-virus up-todate?
0
 
LVL 9

Expert Comment

by:stu29
ID: 40421400
photoman11,

Are you using Outlook against an exchange server?  Or are you using it in stand alone mode?

I would agree with pjam .. we need to get your application working correctly first.  I would go for an full uninstall (after backing up your PST's if you are running stand alone just in case) .. then follow pjam's advice and get your protection up to date and run a full scan .... then re-install Outlook/Office.  Test and let us know the results.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question