I have a user who is trying to recover a Norton Ghost hard disk image (*.v2i) file using Norton Ghost 15 -> Recover My Computer option....The recovery process gets to 99% completion and throws the below listed error:
Error EBAB03EE: Operating System API Error EC8F178F: Cannot complete the restore of recovery point: C:\TEsting\DJWG5BG1_E_Drive.v2i.
Error EC8F03F2: Cannot copy data from the recovery point to the destination.
Error EBAB03EE: Operating System API 10004 failed.
Error EBAB03F1: The parameter is incorrect.
Error EBAB03EE: Operating System API %1 failed.
Source: Norton Ghost failed.
The source recovery file is on the Dell and the target is a removable hard-disk....I have tried different recovery files all with the same error listed above.
This is a new Dell Precision T7600 Win-7 Ultimate that I setup recently and installed latest windows patches etc, and now the fingers are being pointed at me claiming that possibly some of the OS update patches I installed are causing this problem, but I am seriously doubting that, then again I could be wrong.
If anyone could help me out with this, I would greatly appreciate it.